Additional Information and FAQ's
Commonly asked questions about our three month rentals:
How much do the three month rentals cost?
The three month rentals are completely free of charge, unless the bike comes back damaged, or doesn't come back at all, in which case, predetermined fees will be charged to your account.
Who can check out a three month rental?
Any active (currently enrolled) student, faculty, or staff member with a valid A number may check out a three month rental. We do not need the physical card, we just need the number.
What type of bikes are the three month rentals?
All of our three month rentals are bikes that have been donated to the program, and transformed into an Aggie Blue Bikes. Our most common type of bike is a hybrid mountain bike, think no shocks with knobby tires. We do have a couple road bikes, but nothing fancy.
What do I need to do to get a three month rental?
Our three month rental system is a first-come-first-serve program, we do not have a wait list. Different times of the year are more popular times to rent the three month rentals, making them harder to get. Fall, spring, and early summer are high demand times, where as winter and the middle of summer are (typically) low demand times. In order to get a three month rental during the high demand times, you need to check the sign on our door, or our Facebook page and see how many bikes will be available for the next day. Then you must come in the next day and make an appointment to check-out a bike. Since the program is first come-first-serve, we will make appointments for the first people that come in asking for a three month rental (number of people we make appointments for is the number of bikes we have available that day). Sometimes people decide to arrive at ABB before we open in order to ensure they get a bike. For example: I see that there are 4 bikes available the next day, so I will come by in the morning, if I am the second person in line I will get a bike. Once you've secured one of those available bikes, you set up an appointment to come back later that week to fill out the paperwork, take our check-out safety quiz, and get set up on your new bike! During the low demand times (winter), you are probably safe to come in at any point in the day and check-out a bike. And only during low demand times can you "recheck out" your current bike. If the demand is high we MUST make it fair and hold everyone to the same standards. Remember, you MUST provide your OWN lock for a three month rental. We have set a more stringent lock standard that must be followed. U-Locks are HIGHLY encouraged.
What happens if the bike is stolen or lost when I have it checked-out?
Lost and stolen bikes are the worst... The very first thing you should do is Contact Aggie Blue Bikes, and obtain your bike's SERIAL NUMBER. Once you have that number, you need to call USU police and report your stolen bicycle (giving the police the serial number). Unfortunately, if your bike is lost or stolen when you have it checked-out you must pay a $250 replacement fee, which you have until the end of your check-out period to pay. This is why we encourage U-Locks rather than cable locks, U-Locks are MUCH more secure. If your bike is stolen, we encourage you to hunt around campus for it, usually they are still around.
What's the deal with the two week check-ups?
If you have a three month rental bike, you need to bring it in approx. every two weeks so we can clean it up and fix any problem spots (it's easier for us to catch an issue early). We will typically ask you if you are having any problems, and if you are not, we will just clean it up and get you back on your way (less than 5 minutes). If you are having a problem, we will fix it. If you have been diligent in bringing your bike in for the two week check-ups, we will be mush more lenient about damage fee's at the end of your rental period (if there are damage fee's associated with your bike). Please remember, some fixes are more time consuming than others. We will do our best to give you an accurate time-of-completion, but sometimes the work takes longer than expected. Patience is a virtue.
Can a friend check out, or check in a bike for me?
No. When you check out the bike you are agreeing to take full responsibility for it, which includes turning it back in to us at the end of your rental. If you need to go on a trip or you are leaving for the summer, take it upon yourself to get the bike into us before you leave. We work very hard on all of these bikes and want to make sure we are able to continue offering them to everyone.
What cycling related products does Aggie Blue Bikes sell?
ABB sells the following items:
- Helmets: $13 or $25
- Patches: $.50
- Cables: $1.00 per foot
- Housing: $1.00 per foot
- Bearings: $1.00 per set
- U-locks: $25
Want more information? Interested in learning about our past events?
Interested in learning more about the cycling infrastructure on USU campus? Check out the USU Bike Plan!
Also, here is the Utah State University Bike map!
We had over 460 participants in our first annual Alternative Transportation Week. October 24th-31st, 2012. Thank you for all the support from sponsors and for all the participation!