Customer Perspective
Enhance student satisfaction with their educational experience.
Student satisfaction survey
All seniors and graduate accounting students complete the SOA Student Satisfaction Survey. This instrument captures quantitative rankings measuring faculty, knowledge area coverage, professional skills coverage, and pedagogy. Students are also asked to respond to two high-level questions as to whether attending the USU SOA was a wise choice and also whether they would recommend the SOA to other potential students.
Undergraduate BA/BS
| Student Satisfaction with: | 2003 | 2004 | 2005 | 2006 | 2007 |
| SOA Faculty | 3.88 | 3.68 | 3.74 | 4.17 | 4.07 |
| Coverage - Knowledge Areas | 4.00 | 3.66 | 3.73 | 3.97 | 3.91 |
| Coverage - Skill Areas | 3.83 | 3.67 | 3.86 | 4.01 | 4.02 |
| SOA Teaching Methods | 3.73 | 3.46 | 3.57 | 3.88 | 3.80 |
| USU - Wise Choice? | 4.40 | 3.95 | 4.19 | 4.63 | 4.35 |
| Would Recommend USU? | 4.09 | 3.87 | 4.04 | 4.46 | 4.25 |
MAcc
| Student Satisfaction with: | 2003 | 2004 | 2005 | 2006 | 2007 |
| SOA Faculty | 3.90 | 4.27 | 4.34 | 4.46 | 4.21 |
| Coverage - Knowledge Areas | 3.88 | 4.04 | 3.86 | 4.24 | 4.20 |
| Coverage - Skill Areas | 3.74 | 4.01 | 3.88 | 3.95 | 4.01 |
| SOA Teaching Methods | 3.75 | 3.96 | 3.94 | 3.93 | 3.83 |
| USU Wise Choice? | 4.08 | 4.62 | 4.53 | 4.67 | 4.53 |
| Would Recommend USU? | 4.12 | 4.48 | 4.50 | 4.65 | 4.41 |
The Utah State University Teacher/Course Evaluation is administered in all SOA courses at the end of each semester. This instrument contains four sections of quantitative rankings (general, course information, instruction, and student demographic data) and provides space for written comments on the back.
| Overall Quality of Course | Instructor Effectiveness in Teaching | |
| Fall 2002 | 4.9 | 5.0 |
| Spring 2003 | 5.0 | 5.1 |
| Summer 2003 | 5.1 | 5.2 |
| Fall 2003 | 4.8 | 5.0 |
| Spring 2004 | 5.0 | 5.1 |
| Summer 2004 | 5.2 | 5.3 |
| Fall 2004 | 5.0 | 5.1 |
| Spring 2005 | 5.0 | 5.1 |
| Summer 2005 | 5.1 | 5.2 |
| Fall 2005 | 4.8 | 4.9 |
| Spring 2006 | 4.9 | 5.0 |
| Summer 2006 | 5.2 | 5.3 |
| Fall 2006 | 4.9 | 4.9 |
| Spring 2007 | 5.1 | 5.2 |