Policies and Procedures

Latest Update:  October 2013

Click on the Section to take you to the Policies then click the on the policy for the pdf version

Section 1: Operations

Section 2: Human Resources

Section 3: Administration

Section 4: Bakery and Commissary

Section 5:  University Catering


   

100: Customer Theft Procedures- May 2011

101: External Discount Policy- September 2012

102: Processing P-Cards thru Black Board- April 2011

103: Processing Credit and Debit Cards- October 2013

104: Reserving Dining Services Conference Room- February 2011

105: Reserving the Walnut Room or the Hub - October 2012

106: Work order procedures- December 2011

107: Drink Policy for TSC Staff- August 2012

108: Emergency Procedures- February 2013

109: Residential Dining Takeout Policy- June 2011

110:  Money Handling Procedures- August 2012

            110a:  Safe Track Form

            110b:  Safe Combination Agreement

111:  Misuse of Traditional Meal Plans- May 2011

            111a:  Misuse of Traditional Meal Plans – Student Information Form

112:  Right to Refuse Service / Service Animals – April 2013

113:  Specific Operations Donations – August 2012

113a:  Specific Operations Donation Request Form

114:  Reserving The Junction or The Depot- September 2013

            114a:  The Junction and Depot Reservation Application

115:  Speaking with the Press or Students- November 2011

116:  Customer Service Block Meal Plan Usage- January 2012

            116a:  Customer Service Block Meal Plan Log

117:  Charity Collection Containers- December 2011

118:  IT Support Requests- January 2012

119:  BlackBoard Transaction System – Cash Register Support Requests- October 2013

120:  Interdepartmental Transfers – October 2012

121:  Vehicle Accident Reporting – December 2012

122:  Handling of Food Poisoning Complaints – December 2012

            122a:  BRHD Food borne Illness Complaint Form

 

 

        

200: Employee Discounts on Purchases- December 2011

201: Employee Meals- February 2012

202: Missing Punches- April 2011

203: New Hire Paperwork- August 2012

204: Overtime Policy- January 2011

205: Employee Injury- March 2012

           205a: Dining Services Accident Report

206:  Food Handler’s Policy- May 2011

207:  Overtime / Comp Time Policy- July 2011

208:  Disciplinary Action Policy and Procedures- July 2011

            208a:  Verbal Warning Form

           208b:  Written Warning Form

            208c:  Probation Form

           208d:  Termination Form

209:  Approval of Employee Hours Worked- August 2011

210:  Pay Scales for Hourly – Non-benefited Employees- August 2011

211:  Cell Phone Policy – August 2013

            211a:  Communication Allowance Request Form

212:  Dining Services Lost and Found- September 2012

213:  Contract Employee Disciplinary Actions- September 2011

214:  Exempt Employees Leave and Hours Worked- September 2011

215:  Dress Policy- May 2011

216:  Dining Services Termination List- August 2011

217:  Non-Employee Accident Procedures- July 2011

            217a:  Accident Report Form

218:  Travel Request Policy – October 2012

            218a:  Travel Request Form

219:  Handling and Reporting of Tips – January 2013

            219a:  Tip Reporting Form

220:  PCI Compliance Training – December 2012

            220a:  PCI Quick Sheet

221:  Payroll Processing - October 2013

222:  Overpayment Procedure- October 2013

223: Nonexempt Hours - October 2014


  

300: Processing of Invoices- April 2011

301: Process for Monthly Projections- April 2011

302: Bid Process- October 2012

            302a:  Bid Process Form

303: Monthly COGS Inventory- January 2012

304: Donations Policies and Procedures- July 2011

            304a:  Donations Form

305:  P-Card Purchases – October 2013

306:  Procedure for Policies and Procedures- October 2014

307:  Traditional Meal Plan Exemptions- July 2011

308:  Block Meal Plan Refunds- August 2011

309:  Posters and Advertising in Dining Services- December 2012

310:  Steam Outage Week – May 2012

312:  Club Sports Sponsorship – August 2013

            312a:  Club Sports Sponsorship Donation Request Form

313:  Graphics Design Work – February 2013

            313a:  Graphics Design Order Form

314:  Social Media and Marketing – August 2013

            314a:  Approved Twitter Tags

315:  Housing and Res Life Pepsi Donations and other Donations – October 2014

           315a:  Housing and Res Life Donation Form

316:  USU/SA Pepsi Donations and other Donations – October 2014

           316a:  USU/SA Pepsi Donation Form

317:  Key Policy – August 2013

318:  Use of Dining Services’ Popcorn Machine – August 2013

319:  Process for Tracking and Reconciling Traditional Meal Plans – October 2013

320:  Process for Tracking Block Meal Plans – October 2013

321:  Change of Traditional Meal Plan Exemption - April 2014

             321a: Change of Traditional Meal Plan Application

322:   Utilizing Surveys - October 2014

 

    

400: Bakery or Commissary New Item Request- January 2011

            400a:  Bakery and Commissary New Item Request Form

401:  Bakery Delivery Policy- January 2013

402:  Bakery Delivery Policy Summer – October 2012

403:  Commissary Product Handling Procedure – November 2012

404:  Bakery Product Handling Procedure – August 2013

 

 

    

500: Procedure for Wedding Cake Orders – October 2012

            500a:  Wedding Cake Consultation Form

501:  Bakery Ordering Procedures and Guidelines – October 2012

502:  Taste Tests Policy and Procedures – October 2012

503:  Multicultural and International Student Event Policy – November 2012

504:  Skyroom Take Down for Catered Events – September 2013

505:  Bakery Delivery Truck Usage – September 2013

506:  Use of The Hub for University Catering Events – September 2013

 

 

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