Step 2: Meeting the eligibility requirements

Esperanza visited the DSO. She learned that in order for her to receive services and accommodations, she would need to provide documentation of her disability from appropriate, licensed professionals.

In Esperanza’s case, her ophthalmologist provided comprehensive medical information which verified a substantial limitation in her vision and described her limitations. This documentation supported her request for accommodations, such as alternate format materials. Esperanza was determined eligible for services.

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