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Facilities Maintenance Team Cleaning
A Brief Summary of Team Cleaning
Team cleaning is a systematic method based on specialization. A team consists of four specialists (detail, vacuuming, restroom, and utility). Each specialist has defined tasks, tools, and procedures. The group operates as an efficient, coordinated unit, with each person checking the efforts of the others. Each team is assigned to a campus building or group of buildings, based on square footage. These are known as quadrants, and each quadrant is under the direction of an area coordinator. An area coordinator is assigned two or more quadrants; a group of quadrants is referred to as a cluster. Each quadrant is further divided into four cores. During the week, each core is assigned one day for deep cleaning. This cleaning generally consists of wall-to-wall vacuuming, dusting, spot-washing of walls and glass, and other detail cleaning as needed. The fifth day of the week is generally reserved for special projects such as floor waxing or carpet extraction. To better meet our customers needs, we rotate custodians through all of the cores in their assigned cluster. This enables them to gain a thorough knowledge of the entire cluster and their specific customers needs.
Estimation of Work Time
The number of custodial hours assigned to clean each building is based on industry standards. Facilities Maintenance has developed a formula which is used to determine the appropriate number of custodial hours required to clean each building. This is called a Building Profile form.
Building Cleaning & Hazard Communication (HAZCOM) Audits
Building cleaning audits are performed once a month by Facilities Maintenance managers and coordinators and are designed to evaluate the efforts of the Team Cleaning crews.
Cleaning audits are done in three-month cycles, with a manager doing the job the first month, a coordinator the second, and finally both working together the third. They employ a Building Audit Form on which the tasks of all four of the building's team cleaners are rated on a scale of 0 to 4, with 0 signifying no compliance with that particular task and 4 signifying total compliance. Through these audits, maintenance managers, as well as cleaning teams, will learn which tasks they are performing well and which need to be improved.
When conducting building audits, the auditor also performs a HAZCOM audit. Custodial closets and storage closets used by custodians are inspected to ensure that all required safety materials are present and to identify potential safety hazards. These audits also identify potential OSHA penalties due to unsafe conditions.