Title: Night Ticket Manager

Work Schedule:  Variable M-F - frequent weekend and evening work and some holidays

Position Summary:
This position is an onsite ticket manager for evening and some daytime events. Responsible for the successful sales of tickets for shows sold through the Caine School of the Arts Box Office under the direction of the Marketing Director.  The CSA Box Office sells tickets for all events held in the Fine Arts Complex with over 200 shows per year.  This position reports directly to the CSAPS Marketing Director.

Walk-up (Evening) (50%)

• Prepare and deliver to the appropriate venue(s) all cash boxes, will call tickets, and comp Lists.
• Setup and test all ticket selling stations, including ensuring there is adequate ticket stock and other ticket selling supplies.
• Be available on site to resolve any ticketing concerns that may arise and assist the ticket clerks in providing superior customer service.
• Collect all cash boxes, unused will call tickets, and verify cash/check totals after the end of ticket selling for each event.

Required Qualifications:

• One year related experience in sales, customer service, and general clerical work.
• Attention to detail and accuracy.
• Excellent communication skills, organizational abilities, and professional presentation.
• Computer literacy in word processing, data base management and web site design.
• Ability to manage multiple projects at a time, be self-motivating, and work well under pressure.

Preferred Qualifications:

• Knowledge of theatre.
• Appreciation of the arts.

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