|
Current Dashboard
Measurements:
key: X=Same
or Better
X=Worse
|
Parameter
Measured
|
Value
|
|
Comparison Values
|
|
|
|
Current Month
|
Last 12 Months
|
Date Last Measured
|
Last Month
|
Last year
|
|
Health Center Visits
|
545
|
X
|
10803
|
X
|
08/31/07
|
353
|
9394
|
|
Physician Visits
|
557
|
X
|
10726
|
X
|
08/31/07
|
361
|
7788
|
|
X-rays Studies
|
13
|
X
|
305
|
X
|
08/31/07
|
11
|
305
|
|
Laboratory Tests
|
720
|
X
|
14549
|
X
|
08/31/07
|
12362
|
15458
|
|
Prescriptions Filled
|
303
|
|
|
|
08/31/07
|
229
|
|
|
Time to Next Appointment
|
same day
|
X
|
|
|
08/31/07
|
same day
|
|
Mission Statement:
The Mission of the Student Health Service is to
provide basic medical care with outpatient, primary care, pharmacy,
laboratory and health education services to the students at Utah State University in a convenient environment.
What We Do:
The Student Health Center provides a convenient and
cost-effective resource for health care for students at Utah State University. A staff of physicians and advanced-level
providers (FNP and PA) is supported by a well-trained staff of nurses,
pharmacists, a laboratory technologist, and a health educator to provide care
for day-to-day illness, first aid, and to monitor and provide care for more
chronic illness, should the need arise. Additionally, the Health Center has
responsibility for administering the Student Health Insurance Policy.
How do we measure what we do?
1. Patient Surveys. A patient
survey is given, randomly, at intervals throughout the year. These are
compiled and reviewed at our staff meetings. From this information, trouble
spots are identified and staffing is adjusted to reduce waiting times or
solve other problems.
2. Peer review of medical
care. Approximately 10% of medical charts are reviewed, randomly, and 100% of
charts from patient complaints are reviewed by a physician. The review
process includes assessment of the completeness of the medical record as well
as appropriateness of problem assessment and medical care delivery and
medications prescribed. (Confidentiality: Peer review material is prepared
confidentially pursuant to Utah Code Annotated Section 26-25-1 et. seq. and
58-12-43 (7,8) and is not for external publication.)
3. Internal measurements. On
a daily, weekly and monthly basis, the numbers of visits to physicians, nurse
practitioners, PA's, nurses, pharmacy, laboratory, and health educator are
monitored. Information regarding the most frequent diagnosis and most
frequent procedures, by provider, is used as an indicator of utilization, as
well as for quality improvement. It is also used to direct practitioner
continuing education needs and equipment acquisition.
4. External measurements. As
a CLIA level II certified laboratory, the Health Center laboratory undergoes
both daily and quarterly quality controls. Each lab test is accompanied by
both positive and negative control samples on a daily basis, and quarterly
external quality control samples are processed. The results, maintained in a
quality control log book, are used to indicate accuracy in the testing of
clinical specimens.
5 Monitoring student
Feedback. We listen and respond to students comments, whether delivered
personally, or through comments to University administration. The Health
Center periodically holds focus group meetings where students give
face-to-face feedback regarding the services received from the Health Center.
Student comment sheets are available upon request.
|
Current
Dashboard Data
Mission
Statement
What do
we do?
How do
we measure?
|
