Internal Audit Services

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P-Card Customer Satisfaction Survey


Please evaluate our performance using the criteria listed below. Thank you for your input, so that we may better serve you!


Definition of Performance Categories:


Extraordinary:

Auditor went well beyond what was expected.

Satisfactory:

Auditor demonstrated good work, care and skills and provided constructive suggestions.

Improvement needed:

Inadequate performance in this area was observed. Improvement is needed.


P-Card Customer Satisfaction Survey
1. The extent to which the auditor demonstrated a professional and helpful attitude:
Extraordinary
Satisfactory
Improvement Needed
Not Applicable
2. The degree to which the audit was conducted so as not to disrupt operations:
Extraordinary
Satisfactory
Improvement Needed
Not Applicable
3. The auditor's level of knowledge about P-Card policies and procedures:
Extraordinary
Satisfactory
Improvement Needed
Not Applicable
4. The degree to which the auditor's observations and recommendations were clearly communicated:
Extraordinary
Satisfactory
Improvement Needed
Not Applicable
5. The practicality of the recommendations offered by the auditor:
Extraordinary
Satisfactory
Improvement Needed
Not Applicable
6. The level of information provided during the audit closing conference presentation:
Extraordinary
Satisfactory
Improvement Needed
Not Applicable
NOTE: If an area needs improvement, please leave a comment below to help us address your specific concerns.