Registration Questions

FAQs


Important Links - Students


Online Registration

To register for classes online, you will need to:

  • Login to the ACCESS system.
  • Go to Student and Financial Aid
  • Registration
  • Add or Drop Classes

From this screen, you will be able to look up the classes that you want to take and select the sections you want. In the Looking Up Classes screen shows if that section is still open for registration. If it says 'C', then that section is closed.

Registration

What is ACCESS?

ACCESS is the Student Records System also know as Self Service Banner. This system allows students and faculty broader access to the information necessary to enhance their time at Utah State University. The system replaced the QUAD in April 2005. A system driven by A#'s (new student number) and not by SSN's is now in place and allows Utah State University to better align itself with FERPA guidelines and standards. Some services provided by this program include registration (add/dropping classes), class schedules, grades, transfer credit, paying tuition and fees, changing your PIN (if you forget your PIN you can now enter your A# and click on Forgot My PIN Button) and local address, billing statements, and financial aid status.

How do I get into ACCESS?

Login is accomplished by going Here. Refer to the next question before navigating there. Information necessary to login is explained below. Login is accomplished by typing in your Student ID number (New A#)and PIN number. The Student ID number is the brand new A# which no longer requires the need of your Social Security Number, and the PIN number is assigned upon admission to the University. Don't remember or forgot your Student ID # Click Here!!! If you require assistance to acquire your PIN after trying this method please contact the IT Services Help Desk for assistance 435.797.HELP (4358).

What's my ACCESS Student ID# (A#) and PIN?

When students are first admitted to USU, they are assigned an A# and a PIN (Personal Identification Number) which corresponds to their birth date. If you are a student that was admitted to USU prior to or currently attending please Click Here. You will be directed to the page that will instruct you how to acquire your A#. The initial PIN is your date of birth (MMDDYY), and upon logging into ACCESS the first time, you will be required to change this. For example, if your birth date is August 13, 1979, try entering "081379". Every 180 days the system will prompt you to change this PIN. Your pin must be 6 characters long and may only contain numbers and letters (No spaces or other characters please).

I can't find my A#?

Beginning in 1980 Utah State University began it's transition to an electronic based records keeping system. If you attended prior to or graduated in 1980, Utah University has your records although they may not have been made electronic yet.

  • If you attended Utah State University prior to 1980 you can obtain an Official Transcript in person or by mail.
  • Please Click Here to verify if we have an A# established for you. You will be directed to the page that will instruct you how to acquire your A#.
  • If you were directed here by another page, please make your request in person or by mail. In most instances your original signature is required. We have created many forms Click Here to assist in acquiring your records.

What if my PIN doesn't work, ACCESS?

Your PIN is initially set to be your 6-digit birth date (MMDDYY) until you have changed it. For example, if your birth date is August 13, 1979, try entering "081379". If that does not work, try entering your A# in the initial line and click on the Forgot Pin Button. You will then be prompted to answer a security question that you create upon initially logging into ACCESS for the first time. If you require further help please Contact the USU Help Desk first at 435.797.4358. PIN Problems/Requests .
If you feel there is an error with this information, please use this form Change of Information Form and supporting official documentation (Proof of personal information change must be provided, such as driver’s license, social security card, marriage certificate, court order, passport, etc. as either originals or photo copies). Please fax all documents and form to 435.797.1110.

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Why can't I register for classes after logging in?

The primary reasons are: 1) You have a hold which restricts you from registering (i.e. student owes money, or need to see your advisor), 2) Registration is not available due to a computer problem or the registration dates have passed, 3) The course you are trying to register for has a restriction or prerequisite which the system does not acknowledge you have met, or 4) the class is full or the system does not recognize that you have met the course requirement(s). This problem is likely to happen to Transfer or Graduate Students. If the class is full, then the instructor's signature is needed on an Add/Drop form*. If a course requirement has not been met, then the Department Advisor over the course needs to sign a Course Authorization Form*. This form must be submitted to the Registrar's Office located in TSC 246. Call the Registrar's Office if you have questions at 797-1116. (*Note: Online forms require Adobe Acrobat Reader).
You will need the completed form(s) and obtain the appropriate signatures of authorization. The message which you see on the screen may give you a better idea as to what is restricting you.

I receive an error while trying to register, What do I do now?

If you have received one of the following errors please follow the process listed below to assist you: A)PREQ, B) CO-REQ, C)LINK, D) Advisor, E) Major, F) Closed Section G) Instructor. EXPLANATIONS and Instructions: A) PREQ, The course(s) that you are trying to register for have a pre-requisite required, please contact your advisor if further advising is necessary, then use the Course Authorization form to get the required signatures from the department responsible for this course, B) CO-REQ, the course you are trying to register for requires another course to be registered simultaneously (eg. lab, recitations, other course, etc.), please contact your advisor for further help if necessary, C) LINK, a specific recitation or lab section is required to be registered, please add the linked section with the main section, contact your advisor if you require assistance, D) Advisor, the student has a hold placed on their record by their advisor or advising department, the student must visit with their advisor to have this hold cleared. If you do not know your advisor please contact University Advising and Transfer Services E) Major, these courses are reserved to students within the specified major, contact the specific department for further information, F) Closed Section, is closed due to class being full, only the primary instructor can extend this, the Add/Drop Card form must be complete with the appropriate signature, G) Instructor, must contact the Instructor for further information. Please use the Course Authorization and/or Add/Drop Card form and make sure it is completed with the correct signatures for each of these situations as required and bring the form in person to the Registrar's Office (TSC 246).

When trying to register for a course it won't allow me in. There is a course next to it in parenthesis, What do I do now?

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This is not an error. The course you are trying to register for requires the listed pre-requisite in the parenthesis. However, if a course does appear in parenthesis it may be taken concurrently with the course which requires this as a pre-requisite. You must register for both simultaneously via ACCESS or you will encounter the same problems. If you require further assistance, please visit with you advisor then with the Registrar’s Office TSC 246.

How do I know if I am admitted for the semester?

If you have questions regarding your admission, please contact the Admissions Office, TSC 102, (435) 797-1096.

How do I know which classes I need?

Ask your advisor. Advisors are trained, friendly professionals. Do not rely on friends, siblings, or yourself to select classes.

Who is my advisor?

To find out who your advisor is, contact the department of your major. You may also consult the University Advisor List (by major).

How do I register for on-campus courses?

Students may register or add through the ACCESS system, or in person in TSC 246.

Where do I register for Continuing Education courses?

Students may register via ACCESS, or in person at ECC 103.

Where do I register for Independent Study courses?

Students must register in person at ECC 103.

When is the last day to register?

Students may add classes for credit or audit through 20% of the session. An instructor’s signature is required to add courses beginning the second week of the semester. All requests for audit registration must be approved by the instructor and must be submitted to the Office of the Registrar (TSC 246). See Dates & Deadlines for exact dates.

What is my new Student ID Number?

In the Bannner ID Lookup you will be instructed to enter your current Social Security Number and last name, after which you will be given your new A#. The conversion from QUAD under the old "Plus" system to the new Banner system gives us the long-awaited opportunity to have USU ID numbers that are not SSN-based. You can learn or be reminded of your new Banner ID number here. Beginning Fall Semester 2005, all USU student transactions have used the new Banner ID number instead of the old SSN-based Student Number.

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What is a PIN?

Your PIN is initially set to be your 6-digit birthdate (MMDDYY) until you change it to another 6-digit PIN. Students who were admitted to USU prior to Winter 1998 may still have a 4-digit PIN number (MMDD) plus 2 zeros. You are encouraged to change your PIN to another number as soon as possible to enhance security on your personal records. For more information on your PIN, see the ACCESS FAQs.

Is there a credit hour limit?

Students wanting to register for more than 18 credits must present their advisor’s signed authorization to the Registrar’s Office.

What is the Pass/D+, D, F option?

A student desiring a “Pass,” instead of a regular grade in course, must request a pass/fail form from the Registrar’s Office. This form must be signed by the student’s advisor and returned to the Registrar’s Office by 60% of the session. Once submitted, it cannot be reversed.

How do I audit courses?

Registering to audit a course is not permitted during priority registration. After priority registration, the student must get signed permission from the course instructor. For a complete explanation of auditing courses, please see Academic Policies.

How do I drop my last class?

Students wishing to drop all of their classes must visit the Office of Retention and First-Year Experience (TSC 314) to complete the appropriate paperwork and for an exit interview. Fees will be refunded only according to the Refund Policy.

When is the last day to drop courses?

See Dates & Deadlines for exact dates. Fees will be refunded only according to the Refund Policy.

What is a Leave of Absence?

If you are leaving the University but have specific plans to return, you should complete a Leave of Absence form. This allows your matriculation to remain open. You will not have to reapply to the University if you return according to your stated plans.

How do credits equate to class rank?

0-29 credits .................................................................Freshman
30-59 credits..............................................................Sophomore
60-89 credits......................................................................Junior
more than 89 credits......................................................... Senior

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When is registration available?

Online Availabilty: 24 hours a day / 7 Days a week
In Person Availability: M−F, 8−5. (Excluding holidays)

How can I verify my enrollment or degree to a third party?

To verify student enrollment and degree status, submit a Request For Verification Form to the Registrar’s Office. You may consider the option of utilizing the National Student Clearinghouse (NSC) to verify enrollment and degrees. For more information regarding the NSC, call them at (703) 742- 7791 or visit their website: www.studentclearinghouse.org.

How do I change my name on my official record?

At the Registrar’s Office, you must complete a Change of Information form and provide proof of legal name-change on your social security card.

Where do I get a USU transcript?

Standard processing time is 5-10 business days. You may order a transcript in person, through the U.S. mail, or online through ACCESS. You must include the following with each written request:

  • Your Full Name
  • Your Student ID Number (either SSN# or A#)
  • Complete address of where you want your transcript sent
  • Your original signature
  • Payment: (cash, check, or money order). A DISCOVER or MasterCard may be used with online requests only.
  • Transcript cost: $2 − official; $5 − faxed (considered unofficial).
  • Expedite option: $25 − overnight mail; $10 − 24-hour processing, with student pick-up.

Please note: If paying in person, please bring cash or a check; the Registrar’s office cannot process credit cards.

How do I obtain an unofficial transcript?

In the ACCESS system under "Student Records", there is an option labeled "View Transcipt". This is the same option that you use when you want to order an official transcript online. Unlike the official transcript, you may print out an unofficial transcript from your computer without charge. Simply select the 'Print' option in your browser, select the printing options you would like to use, and your unofficial transcript will print out at your printer. If you are having difficulty printing out all of the pages of your unofficial transcript, please try printing it out using Internet Explorer version 6 or better.

How will repeated courses appear on my transcript?

The most recent grade will be calculated into your GPA. All other grades (for the repeated course) will still be noted on your transcript and will be marked with an “E,” which indicates “repeated course.” The original course will not count toward GPA hours nor toward earned hours.

What are GPA hours on my transcript?

GPA hours are credit hours used to calculate your GPA. Only credits with traditional “letter grades” (A, B, C, D, F) are included in GPA hours. P, W, and I grades are not included in GPA hours.

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Where can I get the forms?

Most forms issued by the Registrar’s Office are available online at: www.usu.edu/registrar/forms/. You may also pick them up at the Registrar’s Office (TSC 246).

What are No-test Days?

A five-day period, designated as No-test Days, precedes the five days of final examinations which are normally scheduled at the close of each academic semester. During No-test Days, no major examinations, including final examinations, will be given; this will allow students to concentrate on classwork, the completion of special assignments, writing projects, and preparation for duly scheduled final examinations.

If I believe the No-test Days policy has been violated, to whom do I report it?

You may report it either to the department head over the course or to the Student Advocate at 797-1720.

Mailing Address:
USU Registrar’s Office
1600 Old Main Hill
Logan UT 8432-1600
Fax Number: (435) 797-1110
Office: Taggart Student Center, Rm. 246

Phone Number:
(435) 797-1116


E-mail Address:
registrar@usu.edu