Off-Campus Jobs

Job #:
 9590
Title:
 Customer Service/ West Valley City Ut
Employer:
Discover Card
Contact:
Mandy Carpenter
Phone #:
 Not Applicable
E-mail:
 mandycarpenter@discover.com
Address:
West Valley City, Utah
Pay Rate:
Hourly
Schedule:
Description:
As a Customer Service Professional you will deliver a memorable experience and strengthening customer relationships with every interaction. Make the most of your Friendly, Helpful, and Refreshing personality to effectively respond to your customers’ inquiries. As a Service Professional you will find opportunities to inform your customers of additional services such as card usage benefits and our signature reward bonus. As the first point of contact for customers, your responsibilities include servicing first call resolution needs immediately. You will have an active role in fully engaging customers by responding to inbound customer service calls in reference to credit card transactions and any other customer related inquiries. Qualifications Minimum Skills Required: • Excellent communication, negotiation, active listening, and complex problem solving skills. • Must provide excellent customer service to create memorable experiences. • Ability to work in a fast paced, goal oriented environment while ensuring compliance with department policies and procedures. • Must be flexible and adaptable to changing business needs. • Must be willing to learn and promote card usage to our customers. • High School Diploma or GED required •3 years of on the job customer service experience required ONCE YOU SUBMIT YOUR APPLICATION, PLEASE CHECK YOUR EMAIL (INBOX AND JUNK FOLDERS) FOR THE NEXT STEPS IN THE INTERVIEWING PROCESS
How to Apply:
What to Bring:
 Not Applicable