Extended Banner and Other IT System Outage
Thursday, Oct. 18, 2012
Utah State University’s Information Technology office has announced a maintenance outage of Banner and other IT systems associated with Banner that will take place starting at noon, Friday, Oct. 19, and continuing through midnight Sunday, Oct. 21.
The following systems will not be available during the outage:
- INB (Banner)
- SSB (Banner)
- EZ-BUY
- Labor Re-distribution (efc)
- Applications Manager
- Identity (id.usu.edu)
- Workflow
- Travel & Expense
- DegreeWorks
- Eprint
- Xtender
- Warehouse
- data.banner.usu.edu
Additionally, faculty, staff and students will not be able to change passwords during the outage window.
Email and Canvas will be available.
University employees need to be aware of the outage, the systems affected and plan their work accordingly. The university is open for business Friday, Oct. 19. However, for students and faculty, it is fall break and there are no academic classes that day.
Additional information about this outage can be found online.
Those with questions about the outage should contact the Information Technology Service Desk.
IT Service Desk
Fall & Spring Hours:
Monday-Thursday: 8 a.m.-8 p.m.
Friday: 8 a.m.-6 p.m.
Saturday: 10 a.m.-3 p.m.
Contact Information:
Phone: 435.797.HELP (4357)
Toll Free: 1.877.878.8325
Email: servicedesk@usu.edu
