Case Containment on USU Campuses

USU officials rely on students and employees to alert the university of potential or confirmed cases of COVID-19 in the campus community. When you fill out the COVID-19 Questionnaire, it activates USU's case containment process. 

The case containment team is currently dealing with a high volume of cases. Please be patient if you are waiting to be contacted.

When to Fill Out the COVID-19 Questionnaire

Please fill out the COVID-19 Questionnaire if you are experiencing symptoms, have tested positive for COVID-19, have been exposed to someone who tested positive, or if you have been asked to quarantine by health officials. 

Update Your Questionnaire

If something in your situation changes (you receive your test result, you develop symptoms), update your COVID-19 Questionnaire. If you have questions about your case, reach out to your case investigator or email

Submit Proof of Positive Test

If you have tested positive for COVID-19 within the last 90 days from a non-USU testing site, and USU Case Containment is unaware of your positive test, please upload your test results. Please note: USU Case Containment only accepts clinically administered COVID tests to verify a positive case. If you get a positive result using a home test, you must validate that with a clinical test.

Submit Proof of Vaccination

In order to be excused from quarantine due to vaccination status, your vaccine records need to be uploaded to and be verified by the case containment team.       

Case Containment Process

The USU Case Containment Team learns of positive test results in several ways:

  • Notification through the Utah Department of Health when test results are complete. These individuals must also fill out the COVID-19 Questionnaire.
  • When an individual submits the COVID-19 Questionnaire or submits their proof of a positive test.
  • When a student or employee receives a positive test through USU testing locations.

Once you submit a questionnaire, a USU case investigator is assigned to you. Your investigator will contact you within 48 hours. Please reply immediately to any emails, texts, or phone calls so they can learn more about your situation.

If you have already been contacted by a contact tracer, continue to follow their directions while you wait for your USU case investigator to contact you. 

Case Investigation

Though every situation is different, your investigator will seek to gather the following kinds of information:

  • If you were exposed to COVID-19, your level of risk and whether you should be tested for COVID-19.
  • If you have tested positive for COVID-19, who your close contacts may be.
  • Determine whether you should be in quarantine or self-isolation, or whether you should just monitor your health for symptoms.

"Close Contact" Defined

The CDC defines close contact as including the following:

  • You were within 6 feet of someone who has COVID-19 for a total of 15 minutes or more
  • You provided care at home to someone who is sick with COVID-19
  • You had direct physical contact with the person (hugged or kissed them)
  • You shared eating or drinking utensils
  • They sneezed, coughed, or somehow got respiratory droplets on you

Student Support


If you are asked to quarantine or isolate, you will be contacted by the COVID CARE Team. The team will reach out to you by email and text to coordinate any academic or personal needs during your quarantine/isolation. This team may assist you with faculty notification emails, class material pick-up and delivery, prescription delivery, and referral to mental health services, and will work to assist with other needs you may have. They may also communicate with your professors if you experience symptoms that prevent you from completing course work on time. Please communicate with this team regarding any needs you have during quarantine and they will do their best to assist you.

COVID CARE Team Contact Information

Responses may take up to 24 hours.


Students should continue to participate in classes and complete coursework to the extent possible. If you develop symptoms that prevent you from completing your assignments on time, please contact the COVID CARE Team as soon as possible. They will inform your professors of your illness and request that extensions be made to your assignment deadlines. Your professors will then work with you directly to provide specific accommodations. 

Mental Health Resources

We understand that this may be a difficult time for students, and we provide tips for mental wellness.  If you are experiencing anxiety, depression, or other mental health challenges, please let the COVID CARE Team know so that we may provide resources to you. You may also contact Counseling and Psychological Services between 8:30 a.m. and 4:30 p.m. for an appointment: | 435-797-1012.

Meal Delivery for On-Campus Students

If you are asked to quarantine or self-isolate and live in on-campus housing without a kitchen, your USU case investigator will also talk to you about meal delivery through Dining Services. Meals during your case containment period are not deducted from your meal plan. Dining Services accommodates dietary restrictions including food allergies and vegan/vegetarian diets. Be sure to communicate these needs to your USU case investigator. There may be a delay in getting your first meal while your investigator begins looking at your case or after hours and on weekends. If this happens, you should reach out to your resident assistant about getting a grab bag of food for the day.

Employee Support

If you are asked to quarantine or self-isolate, contact your supervisor to discuss if you could work remotely (if well enough) or need to take leave due to symptoms. You may be eligible for COVID-19 leave, even if you are wage/hourly. If you have questions, reach out to Human Resources at Learn more by reviewing USU’s frequently asked questions for employees and the university’s protocol for exposure to a confirmed or suspected case of COVID-19.

Mental Wellness

Being in quarantine or self-isolation can be emotionally and mentally difficult, and you should take care of your mental wellness. Employees are encouraged to use the Aggies Thrive resources provided through Human Resources and review tips for mental wellness during the pandemic.

Frequently Asked Questions

I have been vaccinated for COVID-19. What should I do if I'm exposed?

Anyone exposed to COVID-19 should follow guidelines for quarantine, which depend on whether you're vaccinated or how long it has been since you were vaccinated.

Even if you are fully vaccinated and boosted, you should still watch out for symptoms of COVID-19, especially if you’ve been around someone who is sick. If you have symptoms of COVID-19, get tested, and stay home and away from others. 

When you submit a COVID-19 questionnaire, and are asked to quarantine, your information is forwarded to the COVID CARE Team who will reach out about academic accommodations and other services while you continue to quarantine. If you have questions, you may reach out to the COVID CARE Team at

I have been ill, but received a negative COVID-19 test result. I’m feeling better now and didn’t have contact with someone who has COVID-19. Can I return to work and school?

Thank you for staying home and away from others while you waited for your test results. If you were tested through USU’s COVID-19 Testing Site and provided two samples (two swabs) then you will receive two results. The second result should be relied upon as the final.

Because you have not had close contact with someone who tested positive for COVID-19, you may return to regular activities once you have been fever free for 24 hours and your symptoms have improved.

Be sure to update your test results in USU’s system by updating your questionnaire at

I’m a student and just tested positive for COVID-19, how should I get food and other essential needs?

Thank you for self-isolating to help prevent the spread of COVID-19. Though you may leave your home for essential needs, you should minimize any contact with other individuals. Consider grocery delivery services, curbside pickup, and other contactless ways to meet your needs. If you live on campus without a kitchen, you will receive meals delivered by Dining Services. If you miss a meal, you may reach out to your resident assistant about a food bag. You should also email to make sure we know you need meals.

I previously tested positive for COVID-19 and self-isolated. My roommate just tested positive. Do I still need to quarantine?

According to the CDC, you do not need to quarantine or get tested for COVID-19 if you tested positive and recovered within the last 3 months. However, if you are experiencing symptoms, you should be tested again.

Submit a COVID-19 Questionnaire

Fill out the questionnaire if you are experiencing symptoms, have tested positive for COVID-19, have been exposed to someone who tested positive, or if you have been asked to quarantine by health officials.