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COVID-19 Accommodation Information

As the University moves to online course delivery for all classes, the DRC wants to assure students that accommodations will continue to be provided. In some cases, the way accommodations will be provided may need to be adjusted to fit these unique circumstances. Students should review the following information on this page.

We are aware that there are a number of students with underlying health conditions who may be concerned about the implications of COVID-19. In these situations, the DRC will carefully follow recommendations from the student's healthcare provider.

Students who have additional disability-related accommodation needs or questions should email their Accessibility Consultant. 

Accommodated Testing

Exam accommodations will still be provided in online courses. DRC Testing Staff are working to add the correct time extensions for Canvas quizzes and exams for students with this accommodation. If students start an online exam and they notice the time doesn't seem appropriately adjusted, they should immediately close the exam and notify the Accommodated Testing Coordinator right away by calling 435-797-0743 or emailing

For Canvas exams, students approved for audio can use Read Aloud to access audio. If a Canvas exam uses Proctorio, please contact the DRC Testing Staff at or 435-797-0743 to ensure access to audio is provided. 

If students have questions, they should contact the Accommodated Testing Staff at or 435-797-0743. As a reminder, our office is open from 8:00 am-5:00 pm, Monday-Friday. DRC Staff will respond to emails and calls during business hours.


As in-person classes have been cancelled and moved online, students may be concerned about how they will access course content.  DRC Staff are currently working with instructors to caption audio and video lectures.  Once a new lecture is posted, the instructor has been asked to notify our captioning team and the DRC will begin the captioning process.  The goal is to have course videos captioned two days after they are posted.  To access the captions, students should click on the CC icon at the bottom of the video.  

If students with this accommodation visit their online courses and find a video without captions, they should contact the Deaf Services Consultant at and the content will be reviewed.


Often, students do not need notetaking accommodations in online classes because the ability to pause, replay, and re-watch lectures removes the barriers related to taking notes.  However, notetakers have been asked to continue to provide notes as appropriate and as they are able. Because students may access online classes at a time of their choice, DRC Staff cannot control when notes will be available, nor will they monitor the delivery of notes.  Please continue to check Aggie Access for uploaded notes.

If students have questions, they should contact the Notetaking Staff at or 435-797-2444.

Smart Pens

Students who currently have a Smart Pen checked out from the DRC may continue to take notes using the pen. Students should contact the Notetaking Staff at or 435-797-2444 if they need additional supplies or have any questions.  Smart Pens must be returned by May 1 for students who are not attending Summer classes.  Notebooks do not need to be returned.

Accessible Text

Students who are approved for text formatted for audio or other accessible text accommodations will still receive these accommodations as they would for any other course. Students can utilize Ally and download course materials from Canvas in accessible formats such as HTML, Mp3, and EPUB. Natural Reader and Read Aloud are additional tools that can assist students in listening to course readings or other materials. If these tools are not sufficient for a document, students should contact the DRC for further assistance.

If students have questions, they should contact the Accessible Materials Staff at or 435-797-7361.

What is USU doing for high risk students who may have more risk attending in-person classes?

Any student who is at a higher risk for complications from COVID-19 should reach out to the Disability Resource Center to coordinate academic accommodations. This page provides information about getting started with the process. Students may also be eligible to receive help with housing accommodations if they live in USU housing.