Online Courses Frequently Asked Questions

What if I miss the online course completion deadline?

Complete the sexual misconduct prevention online course immediately. You will still be able to access and take the course after the completion deadline, but it will take up to 24 business hours (M-F 8 am to 5 pm) for your registration hold to be removed once you have completed the course.

How long do the online courses take?

All incoming student online courses will take approximately 1-1.5 hours (60-90 minutes) to complete. All continuing student online courses will take approximately 30-45 minutes to complete.

What if I have problems logging in or taking the online courses?

Everfi AlcoholEdu for College

If you are taking the Everfi AlcoholEdu for College course, please refer to the below instructions:

  1. The course is optimized for tablets, laptops, and desktop computers. If you are trying to access the course via cell phone, utilize one of the other options.
  2. Make sure you are accessing the course from the link provided above.
  3. Try a different internet browser released in the last two years. The course is best supported by the latest versions of Chrome, Firefox, and Safari (preferred), or Internet Explorer 11+.
  4. If you have any accessibility issues, please select “accessibility mode” once you are in the course.
  5. Need more help? Contact EVERFI’s 24/7 tech support using “Help” within the course, by visiting support.everfi.com, or by calling 866-384-9062.

Student Success Course

If you are taking a Student Success Course (Not Anymore for Graduate Students, Not Anymore for Non-Traditional Students, Not Anymore for Undergraduate Students, Title IX Essentials for International Students, or a refresher course), please refer to the below instructions:

  1. The courses are optimized for laptops and desktop computers only. If you are trying to access the courses via tablet or cell phone, utilize one of the other options.
  2. Make sure you are accessing the course from one of the links provided above.
  3. Try a different internet browser released in the last two years. The courses are best supported by the latest versions of Chrome (version 30 or newer), Firefox (version 25 or newer), Safari (version 6 or newer), and Internet Explorer (version 8 or newer).
  4. Make sure you are using the latest version of Adobe Flash (version 10 or newer).
  5. The courses are designed to be accessible to users with disabilities. If you have any accessibility issues, please use TRS to call a Student Success Support representative at 877-349-1150.
  6. Need more help? You can submit a request to the Student Success help desk by clicking "Tech Help" within the course, by emailing support@studentsuccess.org, or by visiting the Student Tech Help webpage.

What if I already took a sexual misconduct prevention online course at another institution?

USU can only access information about courses completed by students who were registered with a USU A-number and cannot access information about courses completed at another institution. The courses include USU-specific resources and information that you should be aware of, so plan to take the course(s) again.

Will my answers to the online course survey questions be private?

The courses include surveys about your personal health behaviors to help personalize your experience and measure students' attitudes and behaviors. All survey responses are confidential. USU will only receive information about the student body as a whole and never your individual answers.

What else should I know about the online courses?

  • You may take all of the courses in multiple sittings. The courses will save your progress if you need to stop and return later.
  • Should you experience problems while taking the Everfi AlcoholEdu course, contact EVERFI’s 24/7 tech support using “Help” within the course, by visiting support.everfi.com, or by calling 866-384-9062.
  • Should you experience problems while taking a Student Succes course, you can submit a request to the Student Success help desk by clicking "Tech Help" within the course, by emailing support@studentsuccess.org, or by visiting the Student Tech Help webpage.
  • Within 30 days of taking Part 1 of the AlcoholEdu for College course, you will receive an invitation to complete Part 2, which includes some brief review content and a follow-up survey.

I am not new to USU. Why am I required to take the incoming student training now?

USU requires all students returning from a Leave of Absence (LOA) to take the incoming student sexual misconduct prevention training if they did not complete the training prior to taking leave. Resources are added or updated each semester and to ensure students are aware of these updates, students returning from a LOA are required to take the incoming student training.

You will be assigned to take either an incoming student online course or an incoming student in-person training based on your campus location.

What if I have questions or concerns about taking the online courses?

Email prevention@usu.edu or contact the Office of Equity Prevention Specialists at 435-797-1266. Office of Equity staff cannot provide technical support, but they can answer questions related to course completion requirements, waiving completion of the course, and status of course completion.

If you have a technical issue while taking the Everfi AlcoholEdu for College course, contact EVERFI’s 24/7 tech support using “Help” within the course, by visiting support.everfi.com, or by calling 866-384-9062.

If you have a technical issue while taking a Student Success course (Not Anymore for Graduate Students, Not Anymore for Non-Traditional Students, Not Anymore for Undergraduate Students, Title IX Essentials for International Students, or a refresher course), you can submit a request to the Student Success help desk by clicking "Tech Help" within the course, by emailing support@studentsuccess.org, or by visiting the Student Tech Help webpage.

More about Everfi's AlcoholEdu for College online course

AlcoholEdu for College is an educational online course about alcohol and other drug safety. It is completely confidential and individual student responses about alcohol and other drug behavior are not accessible by USU or any other party. The course helps students develop healthy lifestyle habits that will benefit them the rest of their lives.

A federally funded, 30-campus randomized control trial found that AlcoholEdu for College reduces high-risk drinking and alcohol-related harms among college students. The program motivates behavior change by:

  • Resetting unrealistic expectations about the effects of alcohol
  • Linking choices about drinking to academic and personal success
  • Helping students practice safer decision-making
  • Engaging students to create a healthier campus community

More about Student Success's Not Anymore, Title IX Essentials, and refresher online courses

Not Anymore is a suite of interactive online sexual assault prevention programs that features numerous true student testimonials to foster genuine empathy in viewers. Reality-based scenarios bring ideas and concepts to life, while motion graphics, infographics and animations add visual reinforcement of ideas, as well as humor where appropriate. The courses are designed to prevent sexual assault, dating and domestic violence and stalking.

Title IX Essentials for International Students covers sexual assault, sexual harassment, relationship violence and stalking, as well as consent, LGBTQ-related terms and issues, and American culture. The course helps international students:

  • Understand consent
  • Understand sexual assault/interpersonal violence terms and policies
  • Understand the difference between laws and policies and how US interpersonal violence laws may differ from laws in their home country
  • Understand the importance of consulting and knowing local (campus/state) policies on interpersonal violence and the potential consequences of a policy violation
  • Understand and be aware of the numerous campus/local/national resources available to them on these issues
  • Navigate interpersonal relationships in the US

Rethinking Relationships (2020-2021 refresher course) features extensive, viewer-directed interactivity, and is designed to help viewers rethink and improve relationships with romantic partners, family, friends and colleagues. Rethinking Relationships features extensive testimonials from numerous survivors of relationship violence who share their experiences of being in—and getting out of—unhealthy relationships.

Clarifying Consent (2021-2022 refresher course) is a 25-minute online program that explores in-depth the concept of consent and its key role in a healthy relationship. The course explores what consent is and why it’s so important; how consent is asked for/given/withheld/withdrawn; how consent is handled in healthy vs unhealthy relationships, and much more. Testimonials about consent from real students convey the key importance of the topic.

Every Choice Bystander Intervention (2022-2023 refresher course) is a 25-minute course that focuses heavily on bystander intervention, including how to recognize potentially dangerous situations and how to formulate a plan to safely intervene. Real-life scenarios and compelling testimonials highlight the life-changing power of intervening as a bystander.