Skip to main content

USU Registrar's Office Coronavirus (COVID-19) Information

For the latest news and updates regarding USU's response to the Coronavirus (COVID-19), please the USU Department of Public Safety COVID-19 page. Updates will be posted to this page as they become available.

Frequently Asked Questions For Students

Listed here are some of the more frequent questions that you may have related to your registration as a result of classes moving to remote learning. If you have additional questions, please contact the Registrar's Office

When is the deadline to change a class to the Pass (P), D+, D, F Option?

You now have the option of converting letter grades to the Pass (P), D+, D, F Option for any semester-long and second block courses taken during Spring Semester 2020. The deadline for this was recently extended to May 19, which gives you time to review your final grade and talk to your academic advisor before making a decision. Final grades are due from instructors on May 5. If you are considering converting a letter grade to the Pass (P), D+, D, F Option, you must first consult with your academic advisor. Graduate students: Communication with your advisor is particularly critical because some graduate programs may not be in position to allow this choice.

Credit for classes with a pass grade in Spring Semester 2020 will fulfill any major requirement for graduation or prerequisite in most cases. Though many accreditation and licensure requirements have agreed to the Pass (P), D+, D, F Option for this time period, some exceptions may exist. Students applying for post-baccalaureate programs at other universities should also make sure they know if credit will be accepted for a pass instead of a letter grade. This policy applies to graduate programs as well, but given some departmental requirements may not allow, graduate student should contact their advisor about this option.

To request the Pass (P), D+, D, F Option (pass/fail), you can submit a request online using the Registration Options Form.

When is the deadline to withdraw from a class?

The last day to withdrawn from classes ("W" on transcript) is April 15, 2020. You can withdraw from a course through the Banner Registration system

Refunds of Tuition and Fees

USU realizes remote delivery of coursework is a different learning experience than was anticipated when the semester began. Please be patient and open to this new approach. USU will not be refunding tuition or course fees as courses, grades, and credit are still offered. Likewise, student fees will not be refunded. The COVID-19 crisis has created a variety of unexpected challenges for everyone and has placed USU in a position where it must respond in atypical ways. 

How do I know what changes have been made to my class?

You will receive information from your instructor(s) on how to proceed remotely in your course(s) by Monday, March 16 at 5:00 pm. Your instructors have been directed to communicate with you in one of two ways:

- In your Canvas course page ( ) as an Announcement. You can customize your Canvas communication preferences to include both email and/or text.

- If your instructor is already communicating with you via another mechanism, you may continue to receive information using that method.

If you do not receive communication from your instructor by Monday, March 16 at 5:00 pm, please reach out to them. If you still haven’t heard from your instructor by Tuesday, March 17 at 12:00 pm (noon) contact the Provost’s Office:

If I leave campus and return home in a different state, will it affect my residency status?

If you are currently establishing residency and need to leave Utah due to COVID-19, time spent outside Utah will not impact your residency status. From March 13, 2020 until the end of Spring semester, students may leave the state and it will not count against residency. We will continue to monitor how state and national recommendations affect residency laws. Details will be shared directly with students and on the Residency website. Additional questions may be directed to

Will the dates for summer and fall registration change?


Registration for Summer Semester 2020 began on April 1. Summer classes for the first 7-week and 14-week term will be delivered online or remotely. The second 7-week semester (beginning June 22) may have face-to-face courses depending upon how the COVID-19 situation unfolds. These courses will be easily transferred to a remote learning if needed. Students are encouraged to register for summer 2020 with the convenience of a full slate of online/remote courses that can help students advance towards graduation.



Registration for Fall Semester 2020 begins on April 6. USU’s fall schedule is proceeding as originally planned, before COVID-19 restrictions were put in place. Students are encouraged to follow the USU Fall 2020 Registration schedule and should plan to register and attend the USU campus that best meets their needs. USU’s broad range of courses, programs, and course-delivery types will ensure students are uninterrupted in their progress towards graduation. 


Frequently Asked Questions For Faculty

Listed here are some of the more recent top questions that you may have. We have additional information on our dedicated COVID-19 FAQ page. 

When can I begin entering grades for Spring 2020?

The grading functions in Banner and Canvas will be opened on the first day of final exams, Thursday, April 23, 2020. The deadline for instructors to submit final grades for Spring 2020 is Tuesday, May 5th at 5 pm. Instructors have until the final grade entry deadline to submit grades. 

Can I issue an incomplete grade to accommodate special circumstances?

We recommend not issuing incomplete grades for extenuating circumstances related to COVID-19 course cancellations. The deadline for students to withdraw from a class has been changed to Wednesday, April 15, 2020 and the deadline for students to request the Pass (P), D+, D, F Option (pass/fail) is now May 19, 2020. This is to accommodate students who may be adversely affected by the move to online instruction. 

Can I end my course early?

It is recommended that course schedules be maintained as close as possible to the original schedule and that the faculty focus on meeting all the intended learning outcomes with the goal of the student being able to progress; 1) to the next level class (if applicable), and/or 2) toward graduation. 


USU Registrar's Office

USU Students and faculty who want more information can call 435-797-1116 or email

Utah Coronovirus Info Line

If you have symptoms and are concerned you may have COVID-19, please call 1-800-456-7707 | Utah Department of Health.