COVID-19 Q&A

COVID-19 Information & Updates

The Veterans Resource Office is closely monitoring communications from the University, the Utah Department of Veterans and Military Affairs, and the U.S. Department of Veterans Affairs to inform our students of precautionary measures to prevent the spread of the coronavirus while continuing your education.

At this time, the VRO staff is working remotely due to university, state, and federal guidelines to reduce COVID-19 spread. The preferred method of communication is email. All staff will be regularly monitoring email and phone messages and with an expectation to reply within 24 hours.

With changes to course delivery due to COVID-19, the VA has not modified the already certified fees or Post 9/11 GI Bill monthly housing allowance for this semester.

We continue to work with our partners and coordinate with USU’s COVID-19 task force to determine how future enrollments may impact VA education benefits. The U.S. Congress passed legislation that would allow students required to attend online classes due to COVID-19 to receive their full housing allowance.  We will reach out to our GI Bill® recipients as details become available.

Resources & Links

VA Education COVID-19 FAQs

Learn how recent legislation impacts your VA Education benefits in the wake of COVID-19.

VRO COVID-19 Impact Survey

How can we improve your online learning experience at USU and assist you during the COVID-19 disruption?

Secure Document Submission

Submit documents securely while the Veterans Office is closed through Box upload.

VRO COVID-19 Town Hall

Notes from the VRO COVID-19 Town Hall with resource links.

GI Bill Impact

What is the impact, if any, to GI Bill recipients when their schools are either closed or have directed their students to take classes online as a result of precautions taken due to COVID-19?

Bottom Line Up Front

Benefit payments may continue at the same rate for some period of time; however, as time progresses, the amounts payable for monthly benefits will decrease or end, even if students are still taking classes.

The answer will depend on the type of action taken by the school, the timing of the action, and the current program approval.

  • If a school temporarily closes due to an established policy based on an Executive order of the President or due to an emergency situation, VA may continue benefit payments (including the Monthly Housing Allowance under the Post-9/11 GI Bill) for up to 4 weeks during a 12-month period. This authority, and limitation, are codified in statute (38 U.S.C. § 3680(a)(2)(A)).
  • If the school remains open (virtually, rather than physically), and students are transitioned to pursuit solely through online classes, then benefit payments will be impacted as follows:
    • If the switch from training in-residence to online classes occurs during the term, and the program has been approved by the State Approving Agency for delivery through an online modality, then benefit payments (including the Monthly Housing Allowance under the Post-9/11 GI Bill) will remain unchanged for the remainder of that term.
    • However, for any subsequent terms pursued solely online, the Monthly Housing Allowance (MHA) under the Post-9/11 GI Bill will be reduced to one-half of the national average of DoD’s Basic Allowance for Housing rates for an E-5 with dependents. The limitations on MHA rates are codified in statute (38 U.S.C. § 3313(c)(1)(B)(iii).
    • Lastly, if the program has not been approved by the State Approving Agency for delivery through an online modality, benefit payments will completely stop (including the Monthly Housing Allowance under the Post-9/11 GI Bill) when students begin training online.

Please note: There is a draft bill to address our limitations, but until that passes, we are restricted to what is described above.

If there are any questions, please email the Executive Management mailbox at EDUSERVEXMGMT.VBACO@va.gov