P-CARD CUSTOMER SATISFACTION SURVEY


Please evaluate our performance using the criteria listed below. Thank you for your input, so that we may better serve you!

Definition of Performance Categories:

Extraordinary:

Auditor went well beyond what was expected.

Satisfactory:

Auditor demonstrated good work, care and skills and provided constructive suggestions.

Improvement needed:

Inadequate performance in this area was observed. Improvement is needed.

P-Card Customer Satisfaction Survey

1. The extent to which the auditor demonstrated a professional and helpful attitude:

Extraordinary
Satisfactory
Improvement Needed
Not Applicable



2. The degree to which the audit was conducted so as not to disrupt operations:

Extraordinary
Satisfactory
Improvement Needed
Not Applicable



3. The auditor's level of knowledge about P-Card policies and procedures:

Extraordinary
Satisfactory
Improvement Needed
Not Applicable



4. The degree to which the auditor's observations and recommendations were clearly communicated:

Extraordinary
Satisfactory
Improvement Needed
Not Applicable



5. The practicality of the recommendations offered by the auditor:

Extraordinary
Satisfactory
Improvement Needed
Not Applicable



6. The level of information provided during the audit closing conference presentation:

Extraordinary
Satisfactory
Improvement Needed
Not Applicable




NOTE: If an area needs improvement, please leave a comment below to help us address your specific concerns.

Other Comments: