Facilities Service Representative Senior


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Job Category: Non-Exempt

PCLS: 70034

Salary Grade: C

Summary

Incumbents in the Facilities Service Representative series clean and maintain building areas to maximize a healthy, safe, pleasant, and functional environment. Incumbents work as a member of a team to complete tasks.

Distinguishing Characteristics

The Facilities Service Representative Senior is distinguished from the Facilities Service Representative III in that incumbents in the senior position have the knowledge and experience to perform more complex task. Additionally, this classification oversees and coordinates the work of hourly and/or student employees, including hiring, evaluating, training, and work allocation.

Reporting and Supervisory Responsibilities

The Facilities Representative Senior reports to a Team Leader Facilities. This classification trains and guides hourly and/or student employees.

Typical Functions


  1. Ensures both the cleaning and maintenance of internal and external assigned facilities.
  2. Performs direct labor cleaning and maintenance as a working member of the department.
  3. Maintains inventory of supplies and makes/recommends purchases to meet the needs of the area.
  4. Supervises hourly employees; prepares employee work schedules; approves time off, and monitors and enters time cards.
  5. Participates in hiring, evaluating, training, disciplining, work allocation, quality assurance, and inventory control.
  6. Conducts building audits and inspections to evaluate time management practices and ensure quality of work consistently meets established procedures, safety regulations, and control standards.
  7. Organizes and coordinates building workloads; implements core cleaning and specialists cleaning practices.
  8. Coordinates all events and major or minor projects, including deep cleaning, fire safety inspection, special campus events, etc.
  9. Works with internal and external customers to ensure that their needs are met
  10. Maintains a list of preferred building contractors or service vendors and keeps records of all repair and maintenance activities.
  11. Assists in the annual budget planning process and regularly monitors expenditures.
  12. Performs basic scheduled preventive maintenance on buildings, equipment, campus vehicles, and other motorized equipment.
  13. Enforces proper care in the use and maintenance of equipment and supplies.
  14. Promotes continuous improvement of workplace safety and environmental practices.
  15. Completes and submits annual building self-inspection survey to Risk Management in Logan.
  16. Performs miscellaneous job-related duties as assigned

Knowledge, Skills, and Abilities

  1. Knowledge of cleaning equipment, products, techniques, and standards.
  2. Ability to operate cleaning equipment, such as vacuums, carpet extractors, burnishers, etc.
  3. Knowledge of hazardous materials and the ability to handle them effectively.
  4. Ability to identify maintenance problems that need the attention of repair personnel.
  5. Knowledge of building safety codes and regulations.
  6. Knowledge of management skills and supervisory theories.
  7. Knowledge of the rules and policies of the facilities maintenance department.
  8. Ability to communicate effectively with co-workers, subordinates, management, and customers.
  9. Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.
  10. Ability to foster a cooperative work environment.
  11. Basic computer skills.
  12. Skilled in organizing resources and establishing priorities.
  13. Ability to monitor and/or maintain quality control standards.
  14. Knowledge of proper safety guidelines, policies, procedures, and behaviors as established by OSHA and the Facilities Department.
  15. Skilled in records maintenance.
  16. Skilled in budget preparation and fiscal management

Minimum Qualifications

Four years of commercial cleaning experience is required.

Work Environment and Physical Requirements

The position requires considerable physical activity. Employees must have sufficient strength to perform the duties and responsibilities of the position including heavy lifting (50 pounds) and/or pushing and pulling of heavy objects. Employees must be prepared to assume uncomfortable positions such as crawling, kneeling, and squatting. Additionally, the work environment can include confined or narrow spaces. Employees must adhere to safety precautions and may be required to use protective equipment.

Disclaimer

This position description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.