Job Category: Exempt

PCLS: 30372

Salary Grade: H

Summary

Incumbents in the Instructional Technology Specialist I position design, install, program, maintain and evaluate technology for use in/at classrooms, events, special lectures, and meetings.

Distinguishing Characteristics

The Instructional Technology Specialist II is distinguished from the Instructional Technology Specialist I in that incumbents in the II level have the knowledge and ability to work more independently and to think creatively and strategically to forecast future technology needs of the eLearning environment and to identify solutions to those needs.

Reporting and Supervisory Responsibilities

The Instructional Technology Specialist II typically reports to a Director.  This classification may train, guide, and oversee part-time and student employees.

Typical Functions

1. Designs, installs, programs, maintains, and evaluates classroom technology.
2. Serves as subject matter expert for classroom facilitators and faculty.
3. May hire, train, and oversee a team of classroom facilitators.
4. Develops training materials.
5. Troubleshoots IVC equipment, including Cisco systems, Crestron devices, audio systems, laptops, and cameras.
6. Coordinates with faculty as technology issues arise.
7. Maintains infrastructure records for classroom equipment, including inventory, adherence to codes, specifications, and University standards.
8. Performs miscellaneous job-related duties as assigned.

Knowledge, Skills, and Abilities

1. Expert knowledge of classroom broadcast equipment.
2. Ability to find creative and novel approaches to problems.
3. Skilled at computers and software, including Word, Excel, Outlook, and PowerPoint.
4. Knowledge of videoconferencing, networks, and equipment (cameras, projectors, audio systems, etc.).
5. Knowledge of mobile technologies.
6. Ability to work flexible hours as needed.
7. Ability to maintain accurate records.
8. Ability to create reports.
9. Ability to maintain confidentiality.
10. Ability to learn new systems.
11. Ability to think creatively and strategically.

Minimum Qualifications

Bachelor’s degree in IT field plus four years of experience or an equivalent combination of education plus experience is required.

Work Environment and Physical Requirements

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. Employees are frequently required to sit, stand, walk, bend, stoop, use hands and fingers, and reach with hands and arms. Employees must be able to lift and move up to 30 pounds and retrieve and transport audiovisual equipment.

Disclaimer

This position description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.