Job Category: Non-Exempt

PCLS: 50043

Salary Grade: D

Summary

Incumbents in the Staff Assistant II position perform a variety of administrative support and/or secretarial duties for a specified department or program.

Distinguishing Characteristics

The Staff Assistant II is distinguished from the Staff Assistant I in that incumbents in the II level are expected to possess the knowledge and experience to perform more complex and technical tasks. This classification may provide non-business support directly to faculty.

Reporting and Supervisory Responsibilities

This classification may train and guide less senior, hourly, and/or student employees.

Typical Functions

1. Performs office duties, including answering phones, directing calls to appropriate parties, data entry, filing, appointment scheduling, and other general duties as assigned.
2. Provides administrative support, including scheduling appointments, coordinating meetings/conferences, and maintaining/ordering office supplies.
3. Greets and directs visitors.
4. Sorts, screens, and distributes incoming and outgoing mail.
5. Composes and word-processes various standard documents, correspondence, and reports.
6. May update website content.
7. May provide non-business-related support for departmental programs and projects.
8. Conducts research, compiles data, and prepares papers for consideration and presentation by executives, committees, and directors.
9. Arranges maintenance of office equipment.
10. Performs miscellaneous job-related duties as assigned.

Knowledge, Skills, and Abilities

1. Skilled with computers and related software.
2. Skilled with basic office equipment, including printers, copiers, and telephone systems.
3. Good organizational skills.
4. Strong verbal and written communication skills.
5. Ability to handle sensitive and confidential business data and personal information.
6. Ability to work without supervision.
7. Knowledge of University policies and procedures
8. Excellent customer service skills.

Minimum Qualifications

Two years of experience in an office setting or an associate degree/vocational training is required.

Work Environment and Physical Requirements

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

Disclaimer

This position description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.