Technical Coordinator II

Job Category: Non-Exempt

PCLS: 40145

Salary Grade: E

Summary

Incumbents in the Technical Coordinator series provide audiovisual guidance, advisement, and technical and logistical support for events, meetings, classes, and seminars held in the assigned department or building.

Distinguishing Characteristics

The Technical Coordinator II is distinguished from the Technical Coordinator I in that incumbents in the II level have the knowledge and experience to perform more technical duties with less supervision; have communication skills to work with faculty to identify needs and solve problems.

Reporting and Supervisory Responsibilities

The Technical Coordinator II typically reports to a Program Coordinator, Assistant Director, or Director. This classification may train and guide hourly and/or student employees.

Typical Functions

  1. Selects and installs appropriate equipment to meet sound, lighting, TV, data, telephone, special electrical, and other Audio/Visual needs.
  2. Maintains, repairs, replaces, upgrades and/or troubleshoots audio/visual, sound and lighting systems.
  3. Maintains inventory of all hardware; keeps maintenance records.
  4. Coordinates event support, which includes, but is not limited to venue room setups, ensuring safety of patrons, enforcing policies and procedures, and communicating with the public.
  5. Schedules equipment and personnel according to the needs of the event.
  6. Operates technical equipment throughout class and/or event.
  7. Creates and maintains records and creates reports as requested.
  8. May perform office duties including checking the mailbox, maintaining files, producing and preparing daily logs, and other duties as assigned.
  9. Communicates with faculty to identify needs and solve problems.
  10. Performs miscellaneous job-related duties as assigned.

Knowledge, Skills, and Abilities

  1. Knowledge of audio and video application for events, including sound, lighting, projection, and staging.
  2. Knowledge of mobile technologies.
  3. Ability to work flexible hours as needed.
  4. Ability to train and guide hourly and/or student employees.
  5. Skilled with computers and programs, including Word and Excel.
  6. Ability to maintain accurate records.
  7. Ability to create reports.
  8. Ability to maintain confidentiality.
  9. Ability to learn new systems.
  10. Ability to train both technical staff and non-technical users.

Minimum Qualifications

Associate degree plus two years of experience; or a bachelor’s degree; or an equivalent combination of education plus experience is required.

Work Environment and Physical Requirements

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. Employees are frequently required to sit, stand, walk, bend, stoop, use hands and fingers, and reach with hands and arms. Employees must be able to lift and move up to 30 pounds and retrieve and transport audiovisual equipment.

Disclaimer

This position description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.