Grievance Procedure

The Disability Resources Center (DRC) is committed to access for disabled students. If you have concerns about DRC's process or services, or believe that you have not received reasonable accommodation, we encourage you to first communicate directly with your Accessibility Consultant as they are the person most knowledgeable about your situation. If need be, DRC Director, David Pruden, will work with the student and consultant to resolve problems informally. If the issue is not sufficiently resolved, a formal complaint may be filed.

The complaint should be in writing and contain information about the alleged discrimination. It should be submitted as soon as possible but no later than 30 calendar days after the alleged violation to:

David Pruden
Director
Disability Resource Center
University Inn Suite 101
david.pruden@usu.edu

Within 15 calendar days after receipt of the complaint David or his designee will speak with the student to discuss the complaint and the possible resolutions. Within 7 calendar days of the meeting, David or his designee will respond in writing to explain the position of the DR.

If the response by David or his designee does not satisfactorily resolve the issue, the complainant may appeal the decision within 15 calendar days after receipt of the response to:

Krystin Deschamps
Interim Vice President Student Affairs
Student Affairs
TSC 2202
435-797-0977, krystin.deschamps@usu.edu

Within 15 calendar days after receipt of the appeal, she or her designee will speak with the student individually to resolve problems related to services and treatment. Within 7 calendar days she or her designee will respond in writing explaining the position of USU.

The Office of Equity is the University's designated office for addressing concerns and complaints of discrimination, including disability discrimination, under Policy 305. 

Discrimination reports regarding disability-related accommodations will only be investigated by the Civil Rights and Title IX office after an individual has engaged in the DRC grievance process.

Although students are encouraged to try to resolve grievances within the campus, you also have the right to file a complaint with the Office of Civil Rights at any time. Additional information can be found on the Americans with Disabilities Act and the Rehabilitation Act of 1973 website. Additionally, the Equal Employment Opportunity Commission website also has more information.