Communicates clearly, professionally, and effectively in both written and verbal formats. Adjusts communication style for different audiences and ensures information is shared accurately and appropriately.
Look For...
Clear, well-organized application materials
Ability to explain processes or information simply
Professional tone and responsiveness
Examples of communicating with diverse audiences
Questions
- This role involves interacting with students, staff, faculty, and visitors. How do you adapt your communication style for different audiences?
- Describe a time when you had to explain a complicated procedure or provide instructions to someone unfamiliar with it. How did you approach the conversation?
- Have you ever had to get a point across to different types of people? What approach did you take?
- Have you ever given instructions to someone, and then learned he/she did it wrong? Why do you think that happened?
- Describe a decision you made based largely on data you obtained by asking questions.
- How do people react when you ask questions? How well do they seem to understand what you want to know?
- Can you give me an example of a time you had to pitch a proposal to a group of your superiors or coworkers? How did you do? Why do you think things went that way?
- Have you ever done any public speaking? How did you handle the assignment? How did it work out?