Our volunteer ushers are a valuable part of our Lyric Rep team. They help create the welcoming, professional theatre environment we want our patrons to experience each time they come to a show or special event. Our audience may not meet or talk to the theatre professionals who work with Lyric Repertory Company, but they will all see and talk to our volunteers, and we want our front of house staff to be good representatives on our behalf.
Ushers are responsible for the seating and the safety of patrons in all performance venues. All front of house staff are expected to offer the highest level of customer service possible to guests, donors, visiting artists, artist management, patrons, and any other member of the public or administration they may encounter. Ushers are also expected to carry out any job function or assignment front of house management deems as appropriate and within the scope of caring and maintaining for the theater, customer service, audience experience, pre-show prep, post-show breakdown and cleanup, guest and staff safety/emergency response/security.
Volunteers work at all Lyric Rep venues – the Caine Lyric Theater (seating capacity of 370), located at 28 West Center Street; the Morgan Theatre (seating capacity of 690) and the Black Box Theatre (seating capacity of 90), located on the USU campus in the theatre wing of the Fine Arts Center (1200 N 400 E).
ALL VOLUNTEERS MUST REGISTER to be placed on our volunteer list. Registered volunteers will be sent a copy of our Lyric Rep Volunteer Policy, which must be read and agreed to, as well as the USU Volunteer Services Agreement which is required of everyone who volunteers for a Utah State University sponsored program like the Lyric Repertory Company.
Registered volunteers who have completed all the required paperwork will be sent information about signing up for usher shifts.