Orem Wellbeing Survey Findings 2024
By Dr. Courtney Flint and Team

Contact Information
Dr. Courtney Flint
courtney.flint@usu.edu
435-797-8635
Summary
Orem is one of 51 cities participating in the Utah Wellbeing Survey Project in 2024. This project is designed to assess the wellbeing and local perspectives of city residents and to provide information to city leaders to inform general planning processes. Additional analysis is underway and this report may be updated over time.
We are grateful to all those who took the survey and to our city partners who helped to make this possible. We are grateful to a number of entities for funding: the Utah League of Cities and Towns, USU Extension, USU’s Institute for Land Water and Air, the Wasatch Front Regional Council, Utah Department of Transportation, the Utah Agricultural Experiment Station, and the cities of Alpine, Cedar Hills, Draper, Millcreek, Nephi, North Salt Lake, Ogden, Orem, Pleasant Grove, Providence, Springdale, Tremonton, West Bountiful, and West Valley City.
This report describes findings from the 2024 Orem survey and comparative information with other project cities. In February and March 2024, Orem City advertised the survey for residents through social media and newsletters. All city residents age 18+ were encouraged to take the online Qualtrics survey.
How many people responded?
- 1361 viable surveys were recorded in this 2024 survey effort.
- The adult population of Orem was estimated at 70,703, based on the American Community Survey by the U.S. Census. The 1361 survey responses in 2024 represent 1.9% of the adult population and have a conservative margin of error of 2.63%.
Survey Respondent Characteristics
| Resident Statistics | |
|---|---|
| Full Time Residents of Orem | 98.4% |
| Part Time Residents of Orem | 1.6% |
| Length of Residency — Range | 0.5-75 years |
| Length of Residency — Average | 24.3 years |
| Length of Residency — Median | 23 years |
| Length of Residency 5 Years or less | 16.8% |
| ZIP Code | Percent |
|---|---|
| 84057 | 37.2% |
| 84058 | 27.8% |
| 84059 | 2.9% |
| 84097 | 32.1% |
| Other | 0.1% |
| City Area | Percent |
|---|---|
| Neighborhood 1 | 15.7% |
| Neighborhood 2 | 9.9% |
| Neighborhood 3 | 13.0% |
| Neighborhood 4 | 9.6% |
| Neighborhood 5 | 16.9% |
| Neighborhood 6 | 13.2% |
| Neighborhood 7 | 5.2% |
| Neighborhood 8 | 7.5% |
| Neighborhood 9 | 9.1% |

Demographic characteristics of the survey respondents were compared below with U.S. Census information from the 2018-2022 American Community Survey. In the graph below, gray bars indicate differences between the American Community Survey estimates and the Utah Wellbeing Project surveys. The wider the gray bars, the larger the differences. Also note that estimates for religious affiliation, adult non-conforming or non-binary gender, disability, and chronic conditions are unavailable from the census data. There can also be a variable margin of error in the American Community Survey estimates, and caution should be used when comparing estimates. Not all respondents provided demographic information. As the graph shows, 2024 survey respondents were not fully representative of Orem. People who have at least a 4-year college degree, are married, and own their homes were overrepresented while those who are age 18-29, do not have a college degree, and are renters were underrepresented.

Overall Personal Wellbeing and Overall Wellbeing in Orem
Survey participants were asked about their overall personal wellbeing and overall community wellbeing in Orem. These wellbeing indicators were both measured on a 5-point scale from poor (1) to excellent (5). The average personal wellbeing score in Orem was 4.05 with 79% of respondents indicating their wellbeing at a 4 or 5 on the 5-point scale. The average score for community wellbeing in Orem was 3.63 with 59% of respondents indicating community wellbeing at a 4 or 5 on the 5-point scale. While each of the 9 city neighborhoods (see map at top of webpage) had different personal wellbeing scores, only neighborhood 3 (Northridge, Heatheridge, and Windsor) was found to be statistically higher than neighborhood 2 (Orem North and Sharon Park). No differences were found among the 9 neighborhoods for community wellbeing scores.


Comparing Wellbeing Across Utah Cities
The Utah League of Cities and Towns clusters cities and towns into five different categories based on size and growth rates. We utilize these clusters in our analysis. Orem is classified as a City of the 1st and 2nd Class. Some cities may fit within more than one cluster.
Within the more Urban city cluster, Orem was close to the average overall personal wellbeing score and close to the average overall community wellbeing score.


Wellbeing Domains in Orem
According to national and international entities that track wellbeing, there are a number of common dimensions or domains of wellbeing. Survey respondents rated twelve domains on a 5-point scale from poor to excellent. They were also asked to indicate the importance of each domain to their overall personal wellbeing on a 5-point scale from not at all important to very important. The highest rated wellbeing domains for respondents in Orem were Family Life (84%), Safety and Security (79%), and Living Standards (75%). The most important wellbeing domains were Mental Health (98%), Safety and Security (97%), Physical Health (96%), and Living Standards (95%).

Wellbeing Matrix for Orem
The graph below illustrates the relationship between the average rating and the average importance of wellbeing domains for survey respondents from Orem. Family Life, Living Standards, Mental Health, and Safety and Security were highly important and rated above average among the domains. Physical Health fell in the “red zone” of higher importance and lower ratings.

Community Connection in Orem
Survey participants were asked about how connected they feel to Orem on a 5-point scale from not at all (1) to a great deal (5), and the average score of all respondents was 3.19. Neighborhood 1 (Canyon View, Orchard, and Cascade) had statistically higher community connection scores than neighborhoods 2 (Orem North, Sharon Park), 4 (Aspen and Timpview), and 5 (Geneva Heights, Suncrest, and Orem Park).

A positive relationship was found between individuals’ community connection and overall personal wellbeing as well as mental health.


The graph below shows how Wellbeing Project cities and towns compare on feelings of community connection based on the percentage of respondents who answered 4 or a 5 on a 5-point scale from “not at all” to “a great deal” connected to their city or town. Orem ranked 23 out of the 51 cities that participated.

Participation in Recreation and Nature-Related Activities
Respondents were asked to indicate whether or not they participated in various activities in the last 12 months. The most popular activities were walking or biking in your neighborhood or city (93%), recreating in parks in your city (85%), gardening at home (78%), and community events (76%).

All of the recreation activities above, except for buying food from a farmer's market and participating in a community garden, were significantly related to higher ratings of personal wellbeing.
None of the recreation activities above were significantly related to higher ratings of community wellbeing.
Participating in city recreation programs, participating in community events, gardening at home, motorized recreation on public lands or waters in Utah, and recreating in parks in your city were significantly related to higher ratings of community connection.
Perspectives on Population Growth and Economic Development
The majority of respondents in Orem indicated that they felt the population growth was too fast (66%). For the pace of economic development, the largest proportion of respondents indicated that it was just right (43%).


The graphs below show perceptions of population growth and economic development for Orem compared to other participating cities and towns in the Cities of the 1st & 2nd Class cluster.


The graph below illustrates how many respondents perceived the pace of economic development as too slow, just right, too fast, or had no opinion, with additional breakdowns for the number of respondents who provided comments.

The 14% of respondents who rated the pace of economic growth as “too slow” were further asked what aspects of the local economy they would like to see more of in Orem. Comments focused on the need for more retail and business opportunities, particularly regarding support of local businesses and development and revitalization of State Street. There were quite a few comments indicating a need for better employment opportunities in Orem as well as affordable housing. Some expressed frustration with local government leaders regarding growth. There were comments about the need for infrastructure, particularly related to transportation.
Additionally, the 24% of respondents who rated the pace of economic growth as “too fast” were further asked what aspects of the local economy they feel are growing too quickly in Orem. The majority of comments focused on overdevelopment of housing and the resulting traffic and congestion that results from the influx of people coming to Orem. There were also many comments about retail and business and the turnover in businesses. There were concerns about having the infrastructure and resources to support development. Planning and governance were also concerns and there was an emphasis on the need to focus on families. There were a number of comments about the influx of students.
Transportation in Orem
Respondents were asked to indicate all of their primary modes of transportation on a regular basis in Orem. The most popular modes of transportation were personal car (98%) and walking (44%).

Respondents were asked to indicate the most common barriers to transportation in Orem. The most problematic barriers were Travel time (44%) and Cost (28%).

Respondents were asked to indicate the importance of a set of possible transportation developments in Orem. The most important development to respondents were Improving road surfaces (70%), Enhancing safety (66%), Improving walkability (53%), and More trails (52%).

Respondents were asked to indicate how frequently various activities take them out of Orem to another city or town. The most commonly indicated reasons for traveling to another city or town at least sometimes or once a month were Friends and Family (83%), Eating Out (72%), Other Services (57%), Health/Medical Care (57%), and Recreation/Sports (57%).

Concerns in Orem
Survey respondents indicated the degree to which a number of possible local issues were a concern as they look to the future of Orem. Traffic (84%), Air Quality (79%), and Water Supply (78%) were the top concerns.

Open Comments
All open comments collected in the survey were shared with city leaders. General observations and themes are shared here.
What Respondents Value Most in Orem
Survey respondents were asked to comment on what they value most about Orem. The most common words and phrases from all city comments are included in the word cloud below. It is possible that negative or unrelated words may appear since these words have been taken out of context, and they may not indicate the respondent’s intended meaning. Respondents from Orem indicated that they highly value the location of the city, citing closeness to nature and outdoor recreation as well as closeness to other places in the valley. Social climate, specifically community and good neighbors, along with feelings of safety in Orem were also mentioned.

Local Environmental Quality in Orem
The 49% of respondents who rated the Local Environmental Quality domain as 1, 2, or 3 (Poor, Fair, or Moderate) were further asked if there are specific aspects of local environmental quality that they feel are problematic. Many concerns focused on air quality and traffic. Comments on air quality discussed pollution, inversions, and overall air quality in Utah. Alternate transportation comments often mentioned congestion, traffic, and how other forms of transportation are not an option often times. There were some comments about a need for green space and for a cleaner community.
Improving Wellbeing in Orem
Survey respondents were asked if there is anything that could be done to improve wellbeing in Orem. Many comments mentioned that improved traffic conditions would contribute to wellbeing. Increased access public transportation was also mentioned as needed to improve wellbeing. Improved city image was also mentioned, citing that they wished things like State Street would be visually improved.
Additional Comments
Respondents were also asked if they had any additional comments on wellbeing in Orem. This question resulted in a variety of themes. One theme that arose is that of local government as some comments critiqued the direction of Orem’s leadership and also desire for more communication from city leadership. Many cited concerns about the current level of growth in the city. Social climate also arose with people saying they want Orem to remain “Family City USA” and they don’t want that theme to be meaningless.