Mission & Vision of Facilities Maintenance
The mission of the Facilities Maintenance Department is to support the overall mission and values of Facilities, maximizing a HEALTHY, SAFE, PLEASANT, and FUNCTIONAL ENVIRONMENT. In conjunction with this commitment, we offer the following Quality Assurance Guidelines:
- Customer satisfaction is the focus of everything we provide. To achieve customer satisfaction, the quality of our services must be our number one priority. As our services are viewed, so are we.
- Progressive training and continuing education program in our quest for excellence in the services we provide.
- Socially responsible conduct and a positive contribution to the campus community contribute to our reputation and are the source of our strength and they demonstrate our vitality.
If you have comments or suggestions as to how we can improve our maintenance efforts, please do not hesitate to let us know.
Custodial employees work together to uphold the mission of Facilities Maintenance that is, to provide a pleasant, healthy, safe, and functional environment for the faculty, staff, and students of Utah State University. We use a method called team cleaning which maximizes the efficiency of our employees and resources. We strive to incorporate the latest cleaning methods and technology.
The Handy Person position was implemented for the purpose of performing minor repairs, doing preventative maintenance checks, and completing minimal time work requests. Handy Persons audit their assigned buildings every other week, perform two to six hours of handy person duties per week (these duties generally include craft, electrical, and mechanical maintenance and repair), and write service requests for work beyond the scope of their assignments. This position has helped to increase efficiency by alleviating much of the unproductive time that our craftspeople were spending traveling to job sites, locating the work, and performing small service needs throughout campus.