West Jordan Wellbeing Survey Findings 2022
By Dr. Courtney Flint and Team

courtney.flint@usu.edu
435-797-8635
Summary
West Jordan City is one of 33 cities participating in the Utah Wellbeing Survey Project in 2022. This project is designed to assess the wellbeing and local perspectives of city residents and to provide information to city leaders to inform their general planning process.
We are grateful to all participants who took the survey and to our city partners who helped to make this possible. Additionally, we are grateful to the Utah League of Cities and Towns and USU Extension for their financial support.
What is in this report?
This report describes findings from the 2022 West Jordan survey and some comparative information with other project cities. Feedback from city leaders, planners, and residents is welcome.
How was the survey conducted?
Starting in March of 2022, West Jordan City advertised the survey via social media, the city newsletter, and the city website. All city residents age 18+ were encouraged to take the online Qualtrics survey.
How many people responded?
- 672 viable surveys were recorded in this 2022 survey effort with 80.8% complete responses.
- The adult population of West Jordan was estimated at 80,803, based on the 2016-2020 American Community Survey by the U.S. Census. The 672 survey responses in 2022 represent 0.83% of the adult population and have a conservative margin of error of 3.76%.
Key Findings
Overall Personal Wellbeing and Community Wellbeing in West Jordan were below average among the 33 study cities. Wellbeing, domain ratings, and domain importance varied by demographic characteristics, with gender, age, religion, and income being particularly influential.
Highest Rated Wellbeing Domains:
- Living Standards
- Mental Health
- Education
- Safety and Security
- Physical Health
Most Important Wellbeing Domains:
- Safety and Security
- Mental Health
- Living Standards
- Physical Health
Perceptions that residents take action and feelings of community connection were lower in West Jordan than in most other study communities.
The majority of respondents felt Population Growth was too fast, but they were more divided on the Pace of Economic Development.
Top concerns for the future of West Jordan were:
- Water Supply (87% Moderate or Major Concern)
- Air Quality (87% Moderate or Major Concern)
- Affordable Housing (84% Moderate or Major Concern)
- Roads and Transportation (83% Moderate or Major Concern)
What do people value most about West Jordan?
Social climate, close proximity to the places people need to go, safety, affordability.
Key Wellbeing Issues and Resource Areas
In addition to providing partner cities with the opportunity to take part in surveys, the Utah Wellbeing Project has worked to provide curated resources for community leaders and citizens that aim to improve specific aspects of wellbeing. These Wellbeing Resources can be found on the Utah Wellbeing Project Website, along with other useful tools and information.
Based on results of the 2022 Utah Wellbeing Project Surveys in West Jordan City, key wellbeing issues include: Water Supply, Air Quality, and Roads and Transportation. Below you will find links to specific wellbeing resource areas we believe may be used to target some of these issues.
Survey Respondent Characteristics
Table 1.1
| Full Time Residents of West Jordan | 98.8% |
| Part Time Residents of West Jordan | 1.2% |
| Length of Residency — Range | 0- 68 years |
| Length of Residency — Average | 16.6 years |
| Length of Residency — Median | 14 years |
| Length of Residence 5 years or less | 21.3% |
Table 1.2
| Zipcode | Percent of Respondents |
| 84084 | 17.3% |
| 84081 | 49.0% |
| 84088 | 32.7% |
| Other | 1.0% |
Demographic characteristics of the survey respondents were compared below with U.S. Census information from the 2016-2020 American Community Survey. As the table shows, 2022 survey respondents were not fully representative of West Jordan. People who are female, age 40-49, have at least a 4- year college degree, are married, have children under 18 in the household, own their home, and those with incomes between $100,000 and $149,999 were particularly overrepresented. People age 18-29 and those who are non-white were particularly underrepresented. Not all respondents provided demographic information. Not all respondents provided demographic information. Weighting was not used in any of the analysis for the findings presented below.
Table 2
Demographic Characteristics of Survey Respondents and U.S. Census Data for West Jordan
Demographic Characteristics |
West Jordan Wellbeing Survey | American Community Survey 2016-2020 Estimates |
|---|---|---|
| Online 2022 672 Respondents |
||
| Age 18-29 | 7.6% | 23.7% |
| Age 30-39 | 29.2% | 22.7% |
| Age 40-49 | 35.1% | 19.7% |
| Age 50-59 | 17.2% | 15.6% |
| Age 60-69 | 7.6% | 11.6% |
| Age 70 or over | 3.5% | 6.7% |
| Adult Female | 74.7% | 49.7% |
| Adult Male | 24.1% | 50.3% |
| Adult non-conforming or non-binary |
1.1% | NA |
| No college degree | 53.4% | 73.6% |
| College degree (4-year) | 46.6% | 26.4% |
| Median household income | NA | $84,722 |
| Income under $25,000 | 2.5% | 6.1% |
| Income $25,000 to $49,999 | 7.1% | 16.2% |
| Income $50,000 to $74,999 | 11.9% | 20.5% |
| Income $75,000 to $99,999 | 20.5% | 18.4% |
| Income $100,000 to $149,999 | 37.0% | 25.0% |
| Income $150,000 or over | 20.9% | 13.8% |
| Church of Jesus Christ of Latter-day Saints | 50.8% | NA |
| Other religion | 15.5% | NA |
| Agnostic/Atheist/No religious preference | 33.8% | NA |
| Hispanic/Latino | 10.0% | 19.5% |
| White | 92.4% | 78.6% |
| Nonwhite | 7.6% | 21.4% |
| Married | 85.7% | 57.0% |
| Children under 18 in household | 60.8% | 44.8% |
| Employed | 76.9% | 73.1% |
| Out of work and looking for work | 0.4% | 2.8% |
| Other | 22.8% | 24.0% |
| Own home/Owner occupied | 92.6% | 76.8% |
| Rent home/Renter occupied/Other | 7.4% | 23.2% |
Overall Personal Wellbeing and Overall Wellbeing in West Jordan
Survey participants were asked about their overall personal wellbeing and overall community wellbeing in West Jordan. These wellbeing indicators were both measured on a 5-point scale from very poor (1) to excellent (5). The average personal wellbeing score in West Jordan was 4.03 with 80% of respondents indicating their wellbeing at a 4 or 5 on the 5-point scale. The average score for community wellbeing in West Jordan was 3.55 with 54% of respondents indicating city wellbeing at a 4 or 5 on the 5-point scale.


Overall personal wellbeing was higher for those in zipcodes 84081 and 84084, and community wellbeing was higher for those in zipcodes 84084 and 84088. However, these differences were not statistically significant.
Comparing Wellbeing Across Utah Cities
The Utah League of Cities and Towns classifies West Jordan as a City of the 1st & 2nd Class (and we have combined these with Mid-Sized Cities). Some cities may fit within more than one cluster.
Within the more urban city cluster, West Jordan fell below the cluster average in terms of the average overall personal wellbeing and community wellbeing scores. West Jordan was statistically significantly higher than Tooele, but significantly lower than Draper in terms of overall personal wellbeing. In terms of community wellbeing, West Jordan was significantly lower than all others in the cluster except Logan, Layton, and Cottonwood Heights, but significantly higher than Tooele and Midvale. Margins of error are particularly high for Delta, Helper, Midvale, and Santaquin due to low survey response.


Wellbeing Domains in West Jordan
According to national and international entities that track wellbeing, there are a number of common dimensions or domains of wellbeing. In this survey, respondents rated ten domains on a 5-point scale from poor to excellent, suggesting how their wellbeing was doing in each area. They were also asked to indicate the importance of each domain to their overall personal wellbeing on a 5-point scale from not at all important to very important. The top rated wellbeing domain for respondents in West Jordan was Living Standards (72%). The three most important wellbeing domains were Safety and Security (98%), Mental Health (97%), and Living Standards (95%).


Wellbeing Matrix for West Jordan
The graph below illustrates the relationship between the average rating and the average importance of wellbeing domains for survey respondents from West Jordan. Living Standards, Mental Health, Education, Safety and Security, and Physical Health were highly important and rated above average among the domains. No domains fell in the “red zone” of higher importance, but lower ratings. However, Local Environmental Quality approached this zone.

How are Demographic Characteristics Related to Wellbeing?
The demographic variables for age, gender, college degree, religion, income, and length of residence were found to have varying relationships among West Jordan respondents as shown in the table below based on a generalized linear model with unweighted data. The +/- sign indicates whether the wellbeing score in the specific demographic group was significantly higher or lower than the reference group in each demographic variable (p<.05).
Table 3
Relationship Between Demographic Characteristics and Wellbeing Domains in West Jordan
| Domains Rated | Demographic Variables | |||||
|---|---|---|---|---|---|---|
| Age 60+ | Female | College Degree | Latter-day Saint | Highest Income ($150,000+) |
Resident 5 Years or Less | |
| Wellbeing Ratings | ||||||
| Overall Personal Wellbeing | + | + | ||||
| Wellbeing in West Jordan | + vs A/A/NRP |
+ vs Under $75,000- $99,999 |
||||
| Connection with Nature | + |
+ vs Under $75,000 |
||||
| Cultural Opportunities | + |
+ vs A/A/NRP |
||||
| Education | + vs 40-59 |
+ |
+ |
|||
| Leisure Time | + |
+ vs A/A/NRP |
||||
| Living Standards | + vs 40-59 |
+ |
+ vs Under $75,000- $99,999 |
|||
| Local Environmental Quality | + |
|||||
| Mental Health | + | + vs A/A/NRP |
+ vs Under $75,000 |
|||
| Physical Health | + |
+ | ||||
| Safety & Security | + vs Other |
+ vs Under $75,000- $99,999 |
||||
| Social Connections | + | |||||
| Age 60+ | Female | College Degree | Latter-day Saint | Highest Income ($150,000+) |
Resident 5 Years or Less | |
| Domains | Domain Importance | |||||
| Connection with Nature | + |
|||||
| Cultural Opportunities | + |
|||||
| Education | - vs 18-39 |
+ | ||||
| Leisure Time | + vs Under $75,000 |
|||||
| Living Standards | + |
|||||
| Local Environmental Quality | + |
|||||
| Mental Health | + |
|||||
| Physical Health | + |
+ vs A/A/NRP |
+ vs Under $75,000- $99,999 |
+ |
||
| Safety and Security | + |
|||||
| Social Connections | + |
+ vs A/A/NRP |
||||
Community Action and Connection in West Jordan
Survey participants were asked about community actions and community connection in West Jordan. Both questions were scored on a 5-point scale from not at all (1) to a great deal (5). When asked about the degree to which people take action together in response to local problems or opportunities in West Jordan, the average score was 2.81. When asked about the degree they feel connected to their community, the average score was 2.72.


Latter-day Saints reported higher levels of community connection than those who indicated Agnostic/Atheist/No Religious Preference, and higher perceptions of local action than those from other religions or those who indicated Agnostic/Atheist/No Religious Preference. Respondents age 60+ reported higher levels of community connection and higher perceptions of local action than those age 40-59. Respondents with a college degree reported lower perceptions of local action than those without a college degree. Respondents who have lived in West Jordan for 5 years or less reported lower levels of community connection than those residing in West Jordan for over 5 years. This was based on a generalized linear model with unweighted data (p < 0.05).
Table 4
Demographic Characteristics and Community Questions
| Community Questions | Age 60+ | Female | College Degree | Latter-day Saint | Highest Income ($150,000+) |
Resident 5 Years or Less |
|---|---|---|---|---|---|---|
| Do people in West Jordan take action? | + vs 40-59 |
- | + | |||
| Do you feel connected to your community? | + vs 40-59 |
+ vs A/A/NRP |
- |
A significant, positive relationship was found between individuals’ community connection and overall personal wellbeing.

Comparing Community Action and Connection Across Cities
The graphs below show how Wellbeing Project cities compare on the degree to which people take action in response to local problems and opportunities and how connected people feel to their city as a community. West Jordan was in the bottom three on perceived community action and community connection based on the number of people indicating a 4 or 5 on a 5-point scale. Margins of error are particularly high for Delta, Helper, Midvale, and Santaquin due to low survey response.


Participation in Recreation and Nature-Related Activities
Respondents were asked to indicate whether or not they participated in eight different recreation or nature-based activities in the past 12 months. Gardening (78%) was the most common activity for respondents, followed by enjoying wildlife and birds in your yard or neighborhood (75%) and recreating in parks in the city (73%).

For West Jordan respondents, participating in motorized recreation on Utah public lands or waters and gardening were positively and significantly related to overall personal wellbeing.
None of the activities above were significantly related to community wellbeing.
Participating in city recreation programs, recreating in city parks, enjoying wildlife and birds in yard or neighborhood, and walking, jogging, biking, or other use of city trails were positively and significantly related to community connection.
Influence of Landscape on Wellbeing
Survey participants were asked about the influence of landscape features on their wellbeing. Natural landscapes including mountains, trails, rivers and streams, and city parks were found to have an overwhelmingly positive influence on wellbeing. In terms of development and industry in the landscape, respondents were more divided.

Perspectives on Population Growth and Economic Development
The majority of West Jordan survey respondents indicated they felt population growth was just right (74%), followed by 17% who felt it was just right. On the pace of economic development, respondents were more evenly divided, with 34% indicating it was just right, 33% too fast, and 22% too slow.


The graphs below show how West Jordan compares to other participating cities in the Wellbeing Project on these perceptions of population growth and economic development in 2022. Margins of error are particularly high for Delta, Helper, Midvale, and Santaquin due to low survey response.

Concerns in West Jordan
Survey respondents indicated the degree to which a number of possible local issues were a concern as they look to the future of West Jordan. Water Supply, Air Quality, Affordable Housing, and Roads and Transportation were the top three concerns with at least 83% of respondents indicating these were moderate or major concerns.

Other concerns were raised by 117 respondents who filled in the “other” category. Responses identical to the categories above are not included in the table.
Table 5
Other Concerns Mentioned |
||
|---|---|---|
| Traffic (11) | Neighborhood deterioration (2) | Equestrian lifestyle |
| Education and school crowding (10) | Social, bars, activities for nonreligious people (2) | Unfinished projects, Big Bend |
| Need for west-side rec center (6) | Politics (2) | Gangs |
| Overcrowding, overpopulation (6) | Utilities (2) | Fiscal waste |
| Overdevelopment (5) | Drug trafficking (2) | Community |
| High density housing (5) | Walkability (2) | Government |
| Road work, need for better roads (5) | Environmental quality (2) | Taxes |
| Trails and parks (4) | City image (2) | Housing |
| Safe school zones and school safety (3) | Cemeteries | Cultural opportunities |
| Noise pollution (3) | Businesses | Guns |
| Restaurants (3) | Gentrification | Skate park |
| Water rates (3) | Animal overpasses | Wildlife |
| Police (3) | Liquor store | Pets |
| Water conservation, water quality (3) | Cultural arts | Christmas lights on Redwood Road during holidays |
Additional West Jordan Questions
West Jordan City chose to add additional questions to the 2022 survey related to community involvement and communication. The graphs below detail the findings.
West Jordan City Events
Regarding events offered by West Jordan City, the majority (63%) indicate the number of events is just right, followed by 35% who indicated there were not enough, and 2% who said there were too many.
Respondents were asked, “Which West Jordan City events have you heard of or attended?”
Attendance was highest for Western Stampede (47%), Food Trucks (44%), Demolition Derby (26%), Movies in the Park (25%). Few people had attended the Small and Tall Ball (4%) or the Monster Truck Rally (11%).
The events that few people had heard of were the Small and Tall Ball (57%), Holiday/Santa Event (36%), Memorial Day Event (32%), Veterans Day Event (30%), and the Monster Truck Rally (27%).
Contact Preference and Expressing Opinion
Respondents were asked to rank order a number of options to answer the question, "What is the best way for the city to contact you regarding events, construction, and general information?" The resulting rank preference was:
- Social Media
- Text Message
- Website
- Traditional Mail
- West Jordan Journal
What are the preferred ways to express opinions to West Jordan City?
- Email (47%)
- Social Media (32%)
- Neighborhood Meeting (9%)
- City Council Meeting (6%)
- Hotline (4%)
- Other (2%) included online survey and mailings
Involvement with West Jordan City
Respondents did not feel they are very involved with the City of West Jordan.

What prevents residents from being more involved in the City of West Jordan?
- Time (57%)
- Knowledge (38%)
- Interest (18%)
City Communication
How is West Jordan City’s communication with residents?

Open Comments
Survey respondents were asked to comment on what they value most about West Jordan and to provide any additional comments about wellbeing in West Jordan. Comments have been shared with city leaders. In summary, residents of West Jordan highly valued the location, citing the close proximity to things, as well as the social climate, commenting on the community. Safety was also valued by many people in West Jordan. Comments about valuing the economy were made, specifically about the affordability in West Jordan. The additional comments section included comments about the transportation in West Jordan, wanting roads to be updated. Growth and development as well as recreation were commented on, wanting growth limited and more opportunities for recreation. West Jordan’s city government was also brought up.