Housing Maintenance | Fix It

Welcome to the Online Work Request System

All first-time users should watch the video below titled "New User Video" that explains how to use the online work request system. Remember to fill in the "Area/Room Number" box in Step 2 so that we know where the specific problem is.

Your submittal password is "aggies".


 Emergency Contact Information

Life Safety Emergencies: Dial 911
Ambulance
If this is a life safety or medical emergency, dial 911.

Campus Police: (435) 797-1939
Campus police
USU Campus Police can be reached at (435) 797-1939

 

After Hours Residence Life Emergency

For lock outs and Residence Life Emergencies after hours, when regular staff can not be reached:

Blue Square 435-557-1006
Canyon Crest Suites 435-799-7159
Central Suites 435-994-0255
Richards/ Bullen 435-994-0256
Ridge Point Hall  435-994-0253
Family Housing 435-770-0535
South Campus 435-994-0253
Student Living Center 435-994-0258
West Campus (LLC, Darwin) 435-994-0257

For more area office information, including area office contact information during business hours, see the Housing Area Offices information page


New User Video | How to Submit an Online Work Request

 

Frequently Asked Questions

1

Why doesn't the system recognize my email address?

If you are a first-time user, the system will not recognize your email address. Please read all of the text in red, type your last name in the box that appears, and click the "submit" button.
2

What is a "problem type"?

A "problem type" is a general category such as plumbing, heating, electrical, etc. You can submit multiple related problems on a single work request.
3

Why has my work request been delayed?

There are many reasons why your request could be delayed. Be sure to check your email for a messege regarding it. If not, contact our dispatch at (435) 797-3117.
4

Why do you need my phone number as part of my registration?

If we run into a problem with your request, we can resolve it much more quickly by phone. Such problems might include:
     - if you forget to list your apartment number
     - if we need to schedule or reschedule an appointment
     - if we send a worker, but can't find the problem

 

Submit a Maintenance Request

Housing Maintenance office hours are Monday - Friday 8:00 am to 4:30 pm / closed holidays.
Most Maintenance requests will be completed within 3 business days. (435) 797-3117