FAQ

1

What is the duration of my contract?

Your contract is for the entire academic year, which includes fall and spring semesters. To terminate your contract prior to the completion of Spring Semester, you need to meet one of the conditions stated in the housing contract under “Contract Termination”. An Intent to Vacate notice needs to be filled out prior to your departure. The form can be filled out online on the Housing website or in person at the Housing and Residence Life Office.
2

Does my contract include the holiday break between fall and spring semester?

Yes. You can stay in your residence hall during the holiday break between Fall and Spring semester at no additional cost. However, residents staying during the break will need to have their room key reprogrammed at their Area Office prior to the end of Fall Semester. Residents not remaining in Housing for Spring Semester must complete a proper check-out no later than 2:00 p.m. the day after finals end. Students who remain in housing during winter break and then cancel for Spring will be charged a per night rate.
3

What is the deadline to cancel my contract?

For contracts beginning Fall Semester, notification needs to be submitted online, by logging into the housing website, prior to April 15 in order for your $200 security deposit and any prepaid rent and fees to be refunded.

If cancellation notice is received between April 16 and June 15, the $200 deposit will be forfeited.

After June 15, you must meet one of the contract termination conditions listed in the contract.
4

How can I contact the Housing Services Office?

Email: info@housing.usu.edu
Phone: (800) 863-1085 or (435) 797-3113
Fax: (435) 797-4035
Mail: 8600 Old Main Hill, Logan, UT 84322-8600
Online: www.usu.edu/housing
Office Location: 1125 N. 1000 E. (East of Maverik Stadium)
Hours: Monday through Friday 8:00 a.m. - 4:30 p.m.
5

How do I make payments?

Payment for tuition, fees and housing occur in one location simply by logging onto TouchNet. Fall housing charges will be posted to Banner generally in the July preceding the fall semester. Your assignment letter contains additional information specific to your payment amount and due dates. Just as with tuition, residents can choose to pay online with an electronic check (no additional fee added) or with a credit card (a convenience fee is added at the time of transaction).

Residents who will be receiving financial aid or scholarship funds will have that amount allocated to tuition and fees first. Remaining funds will be put towards any housing charges.

Please be aware that any past due amounts on your Banner Access account, whether it be Housing or other University charges could prevent you from registering, using your activity card, etc. The Banner Access system will only act as a cashier. You will still need to contact the Housing Office with questions related to Housing charges.
6

How do I use my meal plan?

Simply present your Utah State University ID card to the cashier.
7

How do I change my meal plan?

You can make changes to your Housing Meal Plan by logging in to your housing account or contacting the USU Housing Office. Changes to housing meal plans can be made during the first two weeks of the semester.
8

When can I move in?

For fall semester 2026, your Housing contract begins on August 29, 2026. Rent and meal plan charges are posted to your University account on July 15, 2026R. Students may begin moving in starting August 22. 

Area offices will have extra staff available to assist with check-ins on Saturday and Sunday August 22-23 and 29-30, 2026, from 10:00 a.m. to 10:00 p.m. Each area office will also be open 10:00 a.m. to 10:00 p.m., Monday, August 24, to Friday, August 28, however there will be limited staff available due to Residence Life training. To avoid check in delays, we strongly encourage you to arrive on either weekend if possible.
9

What does the move-in process look like?

Please monitor your email for correspondence from the Housing Office in the weeks leading up to move-in. These communications will include important details regarding move-in procedures and key dates.

  • For fall semester move-in, students are encouraged to select an arrival date and time through the housing portal to ensure a streamlined check-in process and reduced wait times.
  • Make sure to complete the online pre-check-in process that will be available on the housing portal beginning early August. You will complete and electronically sign forms and other documents. These electronic documents will need to be signed before you can move in.  
  • Please download the mobile credential app in advance and arrive with it fully set up. Your mobile device will serve as your building and room key.
  • Upon arrival, check in at your designated area office. Maps and information regarding temporary parking will be provided via email during the summer prior to fall move-in.
  • Students may begin checking in on the Saturday one full week before the first day of the fall semester. Please review Housing's Rates and Dates page to view specific move-in dates for your corresponding semester.
10

What does the move-out process look like?

It is important to clean your living space and prepare your apartment/suite for moving out. All students will need to schedule a check-out inspection with their resident assistant. Failure to do so will result in fines for improper check-out. If moving out for spring semester, make sure to verify the terms and conditions of your housing contract to know whether you need to sell your contract are if you are able to submit a "petition to terminate contract" form.
11

What is the policy regarding overnight guests?

Overnight guests must be acceptable and agreed upon by all roommates at all times as outlined in the Residence Life Handbook. Anytime you host a guest, you assume responsibility for all actions of the guests’ including damages and violations of housing policies. All guests are to register at the area office in which they are visiting.
12

What do I do if I need an accommodation due to my disability?

USU welcomes all students! We are happy to provide accommodations as needed. Disability related accommodations should be requested through USU's Disability Resource Center, University Inn #101, Logan Main Campus, (435) 797-2444. Please submit your housing and DRC application as early as possible. Applicants are expected to be able to live independently, with or without reasonable accommodations.
13

How can I see who my roommates are? Can I contact them before moving in?

Once students have a confirmed booking in a building and room, they should be able to see their roommate information by logging into the Housing Portal. Click on the "View Roommate(s) Info" found in the "Move In" section.
 
Students are encouraged to reach out to their roommates prior to move-ins to introduce themselves, coordinate bringing items such as small kitchen appliances and cookware (if applicable) or furniture such as TVs or TV stands.