ASSISTING STUDENTS in Distress

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The purpose of this resource guide is to help you recognize symptoms of student distress and identify appropriate referrals to campus resources.

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Distress Indicators

Family Education Rights and Privacy Act (FERPA)
The Family Education Rights and Privacy Act (FERPA) permits communication about a student of concern in connection with a health and safety emergency. Observations of a student’s conduct or statements made by a student are not FERPA protected.
student distressed while studying

DISRUPTIVE STUDENTS

A student whose conduct is clearly and imminently reckless, disorderly, dangerous, or threatening, including self-harmful behavior.

TO GET HELP OR REPORT AN INCIDENT

If you are concerned for your own or others’ safety due to a student’s threatening behavior,
call 911

At Logan - USU Police at
435-797-1939

AT USU Eastern - Police in Price at
435-613-5911

AT USU Blanding
San Juan County Dispatch at
435-587-2237.

At Statewide Campuses - call 911 followed by USU Police at
435-797-1939.

DISTRESSED STUDENTS

A student with persistent behaviors such as:

  • Sad
  • Irritable
  • Withdrawn
  • Confused
  • Overly anxious
  • Lacks motivation and/or concentration
  • Seeks constant attention
  • Demonstrates bizarre or erratic behavior
  • Expresses suicidal thoughts

IF A STUDENT IS CAUSING DISRUPTION BUT DOES NOT POSE A THREAT

If you believe there is a safety risk, call 911, or if in Logan contact USU Police.

  1. Ensure your safety in the environment.
  2. Use a calm, non-confrontational approach to diffuse/de-escalate the situation.
  3. Set limits by explaining how the behavior is inappropriate.
  4. If the disruptive behavior persists, notify the student that disciplinary action may be taken. Ask the student to leave. Inform the student that refusal to leave may be a separate violation subject to discipline.
  5. Immediately report the incident to the appropriate resource.