Business & Society

Shingo Bronze Medallion Awarded to Moog Medical Devices SRL in Coyol, Alajuela, Costa Rica

LOGAN, Utah — The Shingo Institute, a program in the Jon M. Huntsman School of Business at Utah State University, has awarded Moog Medical Devices SRL in Coyol, Alajuela, Costa Rica, with the Shingo Bronze Medallion.

“Receipt of the Shingo Bronze Medallion signifies an organization’s mastery of fundamental tools and techniques for improving an organization's operations,” said Ken Snyder, executive director at the Shingo Institute. “Organizations that receive the Bronze Medallion are making great progress on their journey to achieving enterprise excellence.”

The Shingo Bronze Medallion is the third of three awards bestowed on organizations by the Shingo Institute. The highest achievement is the Shingo Prize.

“At Moog, we have the opportunity to develop our projects regardless of our position in the company, giving us the necessary tools and support,” said Carlos Venegas, warehouse and shipping, “It is not working for a prize, it is our style of working at Moog.”

“One of the Shingo principles we identify with in Engineering is to focus on scientific thinking. We work with many tools and systems that help us identify improvements. Our project system helps us manage all the projects of the plant and seek the necessary savings to meet the goals of our company,” said Viviana van der Laat, P&P Senior Engineer at Moog Costa Rica.

Pablo Ruiz, extrusion leader at Moog Costa Rica, stated, “One of the Shingo principles that has helped me continuously improve is Lead with Humility, which has allowed me to recognize my mistakes and to be a good leader by listening to others.”

Moog, Inc. is a worldwide designer and manufacturer of motion and fluid controls and control systems for applications in aerospace, defense, aircraft, industrial, and medical device markets. The corporation is formed by more than 90 sites and 14,000 employees around the world.

The Moog Medical Devices Costa Rica site is recognized as one of the best sites at Moog, Inc. for its people orientation, environmental focus, quality standards, financial performance, and operational excellence. As a reflection of this achievements, Moog, Inc. is continuously investing in Moog Medical Devices SRL Costa Rica.

“Shingo has been quite an experience for our department,” said Natalia Ledezma, junior finance manager, “I have been working at Moog Costa Rica for almost seven years and since day one, continuous improvement feels part of our DNA. Shingo provides us with the tools that allow us to achieve sustainable results and important changes in our financial culture.”

By “challenging” or applying for Shingo recognition, organizations invite a group of accomplished professionals and examiners to thoroughly review their culture and operations. The examiners evaluate the challengers based on a rigorous set of standards and the Shingo Institute awards the organizations according to their assessment results.

Representatives of Moog Medical Devices SRL in Costa Rica will be recognized as a Shingo Bronze Medallion recipient during the Shingo Institute’s Awards Gala at the 35th Annual Shingo Conference held on May 23-24, 2023, in Provo, Utah, USA. The conference will feature keynotes and interactive breakout sessions. Attendees will also have the option to add pre- and post-conference workshops and company tours to their agenda. The annual conference is designed to provide ongoing knowledge, insights, and experience for organizations in their pursuit of operational excellence. To learn more about the event, please visit

About the Shingo Institute

The Shingo Institute is home of the Shingo Prize, an award that recognizes organizations that demonstrate an exceptional culture that fosters continuous improvement. A program in the Jon M. Huntsman School of Business at Utah State University, the Shingo Institute is named after Japanese industrial engineer and Toyota adviser, Shigeo Shingo. Dr. Shingo distinguished himself as one of the world’s thought leaders in concepts, management systems, and improvement techniques that have become known as the Toyota Production System.

Drawing from Dr. Shingo’s teachings and years of experience working with organizations worldwide, the Shingo Institute developed the Shingo Model, which is the basis for its several educational offerings, including workshops, webinars, podcasts, study tours, and conferences. Workshops are available in multiple languages through the Institute’s licensed affiliates. For more information on workshops and affiliates, or to register to attend the Annual Shingo Conference, please visit


Mary Price
Events and Marketing Manager
Shingo Institute


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