Brand Standards: Salesforce Email

Images & Graphics

Image & Graphic Guidelines

  • Crop, frame and size images before importing to Salesforce Marketing Cloud
    • Use web-optimized images (max width: 700px) for fast loading
    • Use USU’s Photoshelter and/or Canva to crop or frame desired images
  • Animated GIFs can enhance engagement but should be used sparingly to prevent loading issues

Image & Graphic Formats

  • JPG – Photos and complex images. Smaller files, faster load times.
  • PNG – Logos, icons, sharp graphics, or images needing transparency.

File Size Guidelines

  • Most images: <100KB
  • Large banners: <500KB

Accessibility

  • Add clear, concise alt text.

Style & Layout

  • Use responsive grid—no fixed widths.
  • Bright, natural images; avoid heavy filters.
  • Images should support design and copy.

Final Check

  • Test on multiple devices and browsers before publishing.