Brand Standards: Salesforce Email
Images & Graphics
Image & Graphic Guidelines
- Crop, frame and size images before importing to Salesforce Marketing Cloud
- Use web-optimized images (max width: 700px) for fast loading
- Use USU’s Photoshelter and/or Canva to crop or frame desired images
- Animated GIFs can enhance engagement but should be used sparingly to prevent loading issues
Image & Graphic Formats
- JPG – Photos and complex images. Smaller files, faster load times.
- PNG – Logos, icons, sharp graphics, or images needing transparency.
File Size Guidelines
- Most images: <100KB
- Large banners: <500KB
Accessibility
- Add clear, concise alt text.
Style & Layout
- Use responsive grid—no fixed widths.
- Bright, natural images; avoid heavy filters.
- Images should support design and copy.
Final Check
- Test on multiple devices and browsers before publishing.