Catering Policies

Pricing

All meals are priced per person or as specified on the menu and an estimate will be given at the time the order is placed. Meals using our full-service catering will be charged a 20% service fee (see service styles for more information). If the order falls below $250.00 including the 20% service charge, an hourly staffing fee will be added of $18.00 per hour per staff member. Meals using our out-catering services will be charged a delivery fee (see service styles for more information). For off-campus catering, there may be an additional service charge based on distance traveled, size of party and equipment requested (i.e., centerpieces.)

Meal prices for children ages 4-10 are 30% less than adult meals. Children under the age of 3 are free, unless a special meal is provided for them.

All pricing is subject to change.

Equipment

University Catering does not rent or loan out any equipment.

Sundays and Holidays

University Catering is closed on Sundays and State and Federal Holidays. Events may be accommodated upon approval. Approval request should be submitted at least 2 weeks prior to the event. Events booked on a Sunday, Federal or State Holiday must meet a $1,200.00 order minimum.

Food Policies

The client is not entitled to the amount of food that University Catering prepared over the client's guaranteed guest count. The client is entitled to all meals which are billed for but not consumed. Said meals will be made available at the at the conclusion of the event when arrangements have been previously made with the Sales team or Event Coordinator or upon the request of the client at the beginning of the event. All food in the Taggart Student Center and adjoining areas must be provided by University Catering. Food ordered a la carte is the property of the buyer. Food ordered per person is the property of University Catering.

Contracts, Guarantees, Timelines, and Conditions

To ensure the highest service, University Catering requests event orders be booked no less than 2 weeks prior to the event date. Menu selection and estimated count to be given by the Wednesday prior to the week of the event. Due to the nature of our business, all catering requests are subject to availability. Any booking made less than 3 full business days prior to the event may be subject to a 25% surcharge and limited menu options.

Final guaranteed count and dietary needs are required no later than 4 P.M. 3 full business days prior to the event. Increases in count given less than 3 full business days prior to the event may be accommodated, but will be subject to a 25% surcharge on each additional meal. Count may not be decreased less than 3 full business days prior to the event. Day-of guest additions or addition of dietary needs will be subject to availability and accrue a 25% surcharge.

If University Catering is not provided with a guaranteed count 3 full business days prior to the event, University Catering will use the estimated guest count listed on the contract as the guaranteed count.

Cancellations received less than 3 full business days prior to the event will be subject to a 30% cancellation fee.

Invoice and Payment

University Catering accepts all major credit cards, cash, check and Aggie Express.

The invoice is calculated using the guaranteed guest count or actual guests served including surcharges, whichever is greater.

Utah State University departments using an OCC purchase card or index will be charged within 3 full business days after the event occurs. The OCC or Index number must be given at time of order or with the return of the event contract.

Off-campus customers may be required to pay a 50% non-refundable deposit at time of booking. Final payment of the order is due 3 full business days prior to the day of the event along with your guaranteed count. Current Utah Sales and Restaurant Tax will be applied unless a tax ID number is given.

Any order over 30 days past due will be charged a 5% monthly service charge on the overdue balance until full payment is made. In the event an account is sent to an outside collections agency, you will be responsible for all fees and charges incurred during the collection process including the collection agency's fee.