Catering Policies

Pricing

Full Service Catering

All fully catered meals are priced per person or as specified on the menu and an estimate will be given at the time the order is placed. Meals using our full-service catering will be charged a service fee of 22% or $40 (whichever is greater. See service styles for more information).

Corporate Catering

Meals using our out-catering services will be priced as a per person price or a la carte and will be charged with a service fee (see service styles for more information).

For off-campus catering, there may be an additional service charge based on distance traveled, size of party and equipment requested (i.e., centerpieces, and linen).

All pricing is subject to change.

Kids Discounts

Meal prices for children ages 4-10 are 30% less than adult meals. Children under the age of 3 are free, unless a special meal is provided for them. This must be communicated with the sales staff as part of the final count before the event. This is for buffet or plated meals only.

Equipment

Catering at Utah State University does not rent or loan out any equipment. This includes centerpieces, serving utensils, coolers, etc.

Linens can be rented for on campus events only for $8 per linen. Please contact the catering sales team for more information.

Sundays and Holidays

Catering at Utah State University is closed on Sundays, State Holidays, and Federal Holidays. Events may be accommodated upon approval. Approval request should be submitted at least one month prior to the event. Events booked on a Sunday, Federal or State Holiday must meet a $1,200.00 order minimum before service charge.

Food Policies

The client is not entitled to the amount of food that Catering at Utah State University prepared over the client's guaranteed guest count. The client is entitled to all meals which are billed for but not consumed. Said meals will be made available at the conclusion of the event when arrangements have been previously made with the sales team or event coordinator (then catering has to go back and get them).

The entirety of food ordered a la carte is the property of the buyer. Quantities of food exceeding the amount of food ordered per person is the property of Catering at Utah State University.

Catering at Utah State University does not provide disposable containers for food.

All food in the Taggart Student Center and adjoining areas must be provided by Catering at Utah State University. 

Contracts, Guarantees, Timelines and Conditions

Full Service/Corporate Catering

Customers are encouraged to book events no less than two (2) weeks in advance.

Final Deadline for Changes

Wednesday of the week before the event, by 5:00 p.m., is the final deadline for changes to events for the upcoming week.

Changes after the Wednesday deadline may be subject to a surcharge of $50 or 15% of the entire event, whichever is greater. Changes may include:

  • Linen (size or color)
  • Event times
  • Tables
  • Location
  • Menu selection
  • Guest count

Late-Scheduled Events

Events scheduled on shorter notice may still be accommodated. However, they may be subject to the $50 or 15% surcharge, whichever is greater.

Count Increases

Increases in count after Thursday at 2:00 pm may be accommodated and may be subject to a 15% surcharge on the additional meals.

Day-of-event count increases will be subject to a 25% surcharge per additional guest.

Count Decreases

Counts may not be decreased after the Wednesday cut-off date.

Cancellations

Cancellations after the Wednesday before the event may be subject to a cancellation fee of 30%.

Dietary Needs

All dietary needs and restrictions must be provided at the time of guaranteed count.

Day-of additions of dietary needs are subject to availability.

Will Call/Delivery Catering

Three (3) business days before the event is required for changes or new events.

Changes or new events added within three business days are subject to a surcharge of $25 or 25% of the event total, whichever is greater.

Changes subject to surcharge may include:

  • Event time
  • Location
  • Menu

Dietary Needs

Catering at Utah State University cannot guarantee that food is absent of cross contamination.

Fully catered events (priced per person) allow reasonable accommodations for dietary needs. These must be communicated as far as possible ahead of time but no later than noon on Wednesday of the week before the event.

Our catered events (priced per person or a la carte) do not include dietary accommodations, which must be specifically ordered for the event.

Invoice and Payment

Catering at Utah State University accepts all major credit cards, check and Aggie Express.

The invoice is calculated using the guaranteed guest count or actual guests served including surcharges, whichever is greater. Guest count is calculated by head count, plate count, or rolled silverware count. Guests that consume multiple plates will count multiple times towards the guest count.

The OCC or Index number must be given at time of order or with the return of the event contract. Utah State University departments using an OCC purchase card or index will be charged within 3 full business days after the event occurs.

Off-campus customers may be required to pay a 50% non-refundable deposit at time of booking. Final payment of the order is due 3 full business days prior to the day of the event along with your guaranteed count. Current Utah Sales and Restaurant Tax will be applied unless a tax ID number is given.

Any order over 30 days past due will be charged a 5% monthly service charge on the overdue balance until full payment is made. In the event an account is sent to an outside collections agency, you will be responsible for all fees and charges incurred during the collection process including the collection agency's fee.

Non USU Events Off Campus

As an Auxiliary Business at Utah State University, we are required to follow the Utah System of Higher Education Board of Regents Policy R555, which establishes the policy and guidelines for institutions providing facilities, goods and services in competition with the private sector. This policy only allows us to provide our services to the campus community, defined as “an institution’s prospective students, students, faculty, staff, alumni and campus guests."