CARE Office

Connect, Assist, Refer, Empower (CARE) Mission

The CARE Team provides proactive support to the USU community, including meeting directly with students and through collaboration with our partners on campus.

CARE Managers provide direct support to students related to social, health, academic, and other concerns affecting their well-being. We do so by providing assistance in navigating the Utah State University systems, resources, and policies. We often meet with students to provide one-on-one support, to connect them with resources, and for follow up services. We also often collaborate with other campus offices, and even local supports, to help students get their needs met.

Meeting with a CARE Manager

Our CARE Managers are warm, compassionate, and do their best to make you feel comfortable and safe. They are committed to being your ally and addressing difficulties together, so you don’t feel alone in navigating these challenges. Our CARE Managers treat you as a whole person, not just a student, and can help address a variety of challenges.

CARE Managers can help students with the following challenges:

  • Accessing healthcare
  • Connecting with a mental health provider and other mental health resources
  • Financial concerns
  • Addressing difficulties with access to food or other necessities
  • Identifying and connecting with academic supports, such as academic accommodations

What CARE is Not

The CARE Team provides non-clinical support. This means we do not provide counseling, therapy or medical care. While we can help you navigate academic resources, we do not provide academic advising nor do we influence academic decisions, such as grading. We are not emergency services –if someone is in immediate danger, always contact 911.

Additionally, CARE Managers are mandatory reporters and are reporting employees who must report sexual misconduct to the Office of Equity.

When to Contact the CARE Team

The CARE Team learns about students who need support through Student of Concern Report form. Reach out to the CARE Team when you are concerned for a student (including yourself) but do not believe they are in immediate danger. If you believe a student presents an immediate danger to themselves or someone else, call 911 before contacting the CARE Team. Student of Concern reports are reviewed during the University’s normal hours of operation.

Submit a Student of Concern Report when:

  • The student needs non-academic resources like food, finances, healthcare, or mental health services
  • The student would benefit from support after the loss of a loved one
  • The student’s academics are being impacted by extenuating circumstances, such as a mental health concern, loss, physical health concern, or other personal challenges
  • The student may be suicidal
  • The student may be a danger to others
  • The student has been behaving in an inappropriate, disruptive, or dangerous manner


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USU Non-discrimination Statement

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.
CARE Office

The CARE Office is located in room 305 of the Taggert Student Center (TSC). Typically, students will meet with CARE Managers there by appointment.

File a Student of Concern Report