Teaching Resources at USU
Find the right tools and services to help your students succeed.
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Feeling out of your depth? Our team is passionate about technology and there is always help available if you need it.
CIDI Support Lines
General Teaching and Teaching Tools Support: (435) 797-9506
- Dial 1 for CIDI personnel (M-F, 8 a.m. - 5 p.m.)
- Dial 2 for Classroom Support (M-Th, 8am-8pm, F 8am-6pm)
- Dial 3 for 24/7 vendor-provided Canvas support
- Email: cidi@usu.edu
- Live Chat (General CIDI Help)
Classroom Support:
- Direct Line (No phone menu): 435.797.4445
- https://classroomsupport.usu.edu/
- Live Chat (Classroom Help)
CIDI Drop-In Support
Logan Campus:
- DE 311 (Third Floor)
- Monday - Friday, 8 a.m. - 5 p.m.
USU Eastern & Price Campus:
- Library and Learning Commons, LLC 107
Vendor Provided Support
Canvas Support: (USU login required)
- 24/7 Phone and Chat Support
- More options available in the Help link within Canvas
Zoom Support
Proctorio Support
Interfolio Support
Other Campus Support Teams
IT Service Desk:
- 435.797.4357(HELP)
- https://it.usu.edu
Testing Center:
- 435.797.3617
- https://testing.usu.edu