Solve Common Registration Errors

By meeting with your advisor prior to registration, you should be able to resolve any errors so that the registration process itself is simple and easy. However, you may still encounter issues. The most common are listed below, along with the solutions.

Need Help
If you encounter an issue you can’t resolve, contact the Registrar’s Office.

LOCATION or STUDENT RESTRICTION

This occurs when students attempt to register for a course that is either reserved for specific student cohorts or the course is offered only for students who reside at a specific location.

Solution: Identify the campus location of the course you are registering and confirm that it matches the campus you plan on attending, including online courses. If you are unsure what campus was reported, please visit this page to update the zip code associated with your registration. For classes with a (H) or (SSS) in the title, these are courses that are limited to student’s who are in the Honors or Student Support Services programs. Please select a different course if these programs don’t apply.

TIME CONFLICT

This error occurs when a student is adding a course that is scheduled to occur at the same time or overlaps in time with another course they have registered for or are adding to their class schedule. 

Solution: Please access our online Forms page and select Registration Options to request a Time Conflict override.


Instructor Approval Required
Submit the online registration options form to request a prerequisite exception.

LEVEL

Students who are currently in an undergraduate program who would like to take graduate level courses may do so upon approval from their Advisor. 

Solution: Please Access our online Forms page and select Registration Options to request a Level override.


Instructor Approval Required
Submit the online registration options form to request a prerequisite exception.

CROSSLIST WAITLIST ERROR

A Cross-list is when a course is available to students at multiple campuses across Utah, and/or out of state.  Each campus has limited seating for the students who reside closest to each campus. Although a course may look as though there are open seats in your location, seats have been reserved (waitlisted) by students at other locations. Wait-listed seating availability is always on a first come first serve basis. 

Solution: Please add yourself to the waitlist for the section offered at the campus closest to your physical location during the semester and an email inviting you to register will be sent if a seat becomes available. If you are unable to waitlist, please contact our office at 435-797-1116.

CLOSED SECTION

This occurs when you attempt to register for a course that is at full student capacity.

Solution: Before the second week of classes, you can get on the course’s waitlist, if available, and may be offered a spot if a student drops the course. After the second week of classes begins, you are required to get the instructor’s signature to possibly be added.

Instructor Approval Required
Submit the online registration options form to request a prerequisite exception.

PREREQ

This occurs if you have not completed one or more prerequisite courses required to register for a specific course.

Solution: Meet with your advisor to better understand the prerequisites you need to take in order to qualify for the course. It is possible to work with the course’s department to obtain approval for an exception.

Department Approval Required
Submit the online registration options form to request a prerequisite exception.

CO-REQ

This occurs when the course you are trying to register for requires you to register for another course simultaneously to take during the same semester, such as labs and recitations.

Solution: When you receive a “Co-Req” error, it will tell you the additional course you need to register for simultaneously. 

Department Approval Required
If the instructor permits you to attend the course, submit the online registration options form.

LINK

This is similar to a “Co-Req” error, only you are required to register for a course section (specific instructor, time, and location) at the same time.

Solution: When you receive a “Link” error, it will tell you the specific course section you need to register for simultaneously. 

ADVISOR

This occurs when a hold is placed on your account indicating you must meet with your academic advisor prior to registering or modifying your course schedule.

Solution: You have to meet with your advisor to remove this hold. You can find your advisor by visiting the USU Advising website.

MAJOR

This occurs when the specific section of the course you are trying to register for is reserved for students in a specific major.

Solution: You are required to register for a separate section of the course. 

Advisor Approval Required
If you believe you should register for this specific section, submit the online registration options form to request a major override.

INSTRUCTOR

This occurs when the instructor of the course has set special requirements.

Solution: Contact the instructor for additional information and permission to join the class.

Instructor Signature Required
If the instructor permits you to attend the course, submit the online registration options form.

Registration Steps

1

Meet with your advisor

The best way to prepare for registration is to meet with your advisor. If you want a smooth registration, do this.

Topics your advisor will help you cover

 
2

Register for classes

Once registration opens you will have the opportunity to build your schedule. If you've already created a plan with your advisor, you should be able to complete this step in a matter of minutes using Banner.

Helpful guides and topics about registration

 
3

Pay your tuition and fees

Tuition is due upon registering for classes. You can see how much you owe by logging into TouchNet at anytime.

Payment Help

Still have questions? Contact us to provide feedback about this page or ask a question.

Privacy Notice