Solve Common Registration Errors
By meeting with your advisor prior to registration, you should be able to resolve any errors so that the registration process itself is simple and easy. However, you may still encounter issues. The most common are listed below, along with the solutions.
LOCATION or STUDENT RESTRICTION
This occurs when students attempt to register for a course that is either reserved for specific student cohorts or the course is offered only for students who reside at a specific location.
Solution: Identify the campus location of the course you are registering and confirm that it matches the campus you plan on attending, including online courses. If you are unsure what campus was reported, please visit this page to update the zip code associated with your registration. For classes with a (H) or (SSS) in the title, these are courses that are limited to student’s who are in the Honors or Student Support Services programs. Please select a different course if these programs don’t apply.
This error occurs when a student is adding a course that is scheduled to occur at the same time or overlaps in time with another course they have registered for or are adding to their class schedule.
Solution: Please access our online Forms page and select Registration Options to request a Time Conflict override.
Students who are currently in an undergraduate program who would like to take graduate level courses may do so upon approval from their Advisor.
Solution: Please Access our online Forms page and select Registration Options to request a Level override.
CROSSLIST WAITLIST ERROR
A Cross-list is when a course is available to students at multiple campuses across Utah, and/or out of state. Each campus has limited seating for the students who reside closest to each campus. Although a course may look as though there are open seats in your location, seats have been reserved (waitlisted) by students at other locations. Wait-listed seating availability is always on a first come first serve basis.
Solution: Please add yourself to the waitlist for the section offered at the campus closest to your physical location during the semester and an email inviting you to register will be sent if a seat becomes available. If you are unable to waitlist, please contact our office at 435-797-1116.
This occurs when you attempt to register for a course that is at full student capacity.
Solution: Before the second week of classes, you can get on the course’s waitlist, if available, and may be offered a spot if a student drops the course. After the second week of classes begins, you are required to get the instructor’s signature to possibly be added.
This occurs if you have not completed one or more prerequisite courses required to register for a specific course.
Solution: Meet with your advisor to better understand the prerequisites you need to take in order to qualify for the course. It is possible to work with the course’s department to obtain approval for an exception.
This occurs when the course you are trying to register for requires you to register for another course simultaneously to take during the same semester, such as labs and recitations.
Solution: When you receive a “Co-Req” error, it will tell you the additional course you need to register for simultaneously.
This is similar to a “Co-Req” error, only you are required to register for a course section (specific instructor, time, and location) at the same time.
Solution: When you receive a “Link” error, it will tell you the specific course section you need to register for simultaneously.
This occurs when a hold is placed on your account indicating you must meet with your academic advisor prior to registering or modifying your course schedule.
Solution: You have to meet with your advisor to remove this hold. You can find your advisor by visiting the USU Advising website.
This occurs when the specific section of the course you are trying to register for is reserved for students in a specific major.
Solution: You are required to register for a separate section of the course.
This occurs when the instructor of the course has set special requirements.
Solution: Contact the instructor for additional information and permission to join the class.