Kaltura Failed to Record on Mac

KalturaCapture Screen Recording on Mac OS Catalina 10.15 or Newer

If you are using a more recent version of the Mac OS (10.15 or newer), there are some security settings that might prevent you from being able to record your screen. You should set this up before you begin recording. (If you get an error "Failed to Record" you will need to make this adjustment.)


Open your Mac system preferences

System preferences in dock


Click on Security and Privacy

System preferences window


Navigate to the Privacy tab

Security and Privacy window


Scroll down to the Screen Recording section and check the box next to Kaltura Capture

This allows your computer to record the contents of your screen, even while using other apps.

(You may need to click the lock icon and enter your credentials to make changes)

Mac security and privacy settings with the privacy tab open