In October 2024, we launched a generative AI-powered chatbot through
ivy.ai to support students and families across Admissions, Recruitment, Student Financial Support, and Student Orientation and Transition Services. Since its launch, the chatbot has handled over 60,000 messages, significantly improving real-time assistance and reducing staff response time. The tool provides 24/7 support and enhances the student experience by delivering accurate, immediate answers to common questions. To learn more about the chatbot, contact
Lexi Melmoth Collins.